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November, 2024

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GoPro Latch Broken

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Mister.F
Posts: 1206 - Karma: 169
Latch on my gopro snapped for the second time in about 4 months. I've been sqeezing it together before locking it in place but it still cracked. Anyone else with same prob?
Feb 4 2011 9:20AM
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broto
Posts: 9039 - Karma: 25,664
they will warranty that. mine broke when i pulled it out of the mount (not impact damage)

email them
Feb 4 2011 9:51AM
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Mister.F
Posts: 1206 - Karma: 169
worrrd thanks
Feb 4 2011 11:32AM
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Lemuel
Posts: 14502 - Karma: 10,729
They replaced mine in the summer, and they said the same thing about squeezing it shut before latching, which I had been doing anyway.
Feb 4 2011 11:36AM
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greyninja
Posts: 2399 - Karma: 656
whaaaat? i wish i knew they warranted that. i broke two this summer and went out n bought new housing
Feb 4 2011 12:11PM
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Mister.F
Posts: 1206 - Karma: 169
shitttt that sucks man...yeah i just emailed em. Just sent a pic of the broken part, the model #, my mailing address etc...gopro's the shit
Feb 7 2011 9:44AM
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Lemuel
Posts: 14502 - Karma: 10,729
GoPro really needs to fix this, it broke again. I wasn't using it, my friend was, but the latch doesn't run across then entire back door, there is a tiny spot on one side and then a slightly bit bigger section on the other side, and I think this is the problem. It causes the latch to bend in the middle and make it crack.
Apr 21 2011 5:03PM
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RileyZap
Posts: 420 - Karma: 27
What's GoPros e-mail for warranty issues. The mounting bracket on my housing snapped as i was un-screwing it.
Apr 25 2011 12:56AM
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I_Am_Mod
Posts: 13214 - Karma: 3,753
mine snapped as well a couple of weeks ago, luckily there was a gopro rep at the contest, too bad he charged me 15$, it would've been super cool of him if he'd given it to me for free ...

also, always bring a tie-rap, it can fix alot of things, including broken gopro latches !
Apr 25 2011 2:35AM
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DGski
Posts: 3491 - Karma: 2,328
they are awesome on warranties. just got my whole new gopro yesterday
Apr 25 2011 4:41PM
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Videobuoy
Posts: 1 - Karma: 10
While you're waiting for GoPro to send you a new latch free of charge - you can fix it - see video here

https://www.youtube.com/watch?v=nUvAiwC7yWo
Dec 24 2014 4:45PM
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