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If i murder someone today, it will be because of paypal's customer service.
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Karma: 59
HELP.
karma for all help, so help me..
basically i can't log into my account, when i do, it tells me i need to make a new password (for privacy reasons or some bullshit) but when i do make a new password, it tells me that the page has expired and i need to re do it. i've done this a few times and it doesn't work. i can't find info anywhere on the website (customer service is a fucking robotic nightmare), i can't get an email address because i can't log in and they only accept emails from members. and i can't talk to a person on the phone because its a FUCKING ROBOTIC NIGHTMARE! seriously i'm going nuts. i've been trying to fix this for like 4 days and i'm going crazy.
help for +k:
1. post the customer service email (or pm it to me)
2. if you had this problem tell me what to do (i doubt it)
3. if you know how i can talk to a real person (and i've tried, a lot. [a lot]..) let me know
anything else is appreciated
please newschoolers, help me. its not even a big deal i'm just so fucking mad at paypal right now. you mad? yes. lol why you mad? because paypal is run by fucking skynet.
that is all. plz help.
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Karma: 59
and for added bonus, if someone can legit fix this for me, they can have whatever is left in my paypal. which is like a dollar.. but whatever.
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Karma: 21
You sir. Are fucking hilarious.
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wish i could help, but the last time i needed paypal for something i was on hold for over 30 minutes, and it was long distance because i dont think they had a free number then.
they blow.
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I sat on the phone for 2 hours once because they locked my account. they told me in order to change my password i'd have to fax my ID and a utility bill to them for review. then, they would re-activate my account. the guy told me that was the ONLY way.
then, I just went online to try and change it there. and I changed it in like 2 seconds and my account was automatically unlocked. assholes.
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Karma: 59
thanks ns, so heres the deal; first off, +k to all in the thread, some of you i already had at 10.
nugget - that actually worked, i just pressed a ton of random buttons while the robot was trying to talk and it basically said, idk wtf and they gave me a person.
that link^ also gave me a person right away (used the second number fyi)
but unfortunately both people i talked to told me they did not have authorization to help me, so they had to transfer me (people on phone were actually real nice) but when i got transfered i was just on hold forever. (literally said, your wait time is estimated to be more that 15 minutes, to which i say, fuck that)
thanks for the help though, really, i'm gonna try again later and maybe it won't be so busy..
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I got locked out of my account on an important day, so I did all I could online, and stayed up to call them right at 4am pst. I didn't have to wait even for a minute. I'd suggest that, since I hear the hold times can be measured in hours.
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Karma: 21
Wonder who that could be...
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