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first off- line is one of the most legit companys there is, it is rider tested, made, and owned
second- YOU damaged your ski, you ran into a box on a bunny hill and it dented it, completely your fault not the skis
third- dear god there afterbangs, they dont last for shit
i know it sucks i had this happen to me a few years ago with another brand, if its rail damage its your fault and is not covered by warrenty, but its not enough to call the company bad
First off that really hurt my brain trying to read that wall of words/ I had to read through several times and did so cuz I want to help.
Secondly yes you did reck your edge and the company has no obligation to warranty it. However I once tried to hit a rail with skate stops on it and pulled my edge. I sent the ski into Rossi and they fixed the ski and sent it back to me no charge. And that was before I started riding for them and was a nobody to the local ski shop. Hopefully line does the same for you.
Third as for the time delay I would look at the shop. I had an issue with a mountain bike fork like that once and the shop didn't even send it for 6 weeks after they had it.