Member of the Month

partyandBS
December, 2024

Online

Welcome to the Newschoolers forums! You may read the forums as a guest, however you must be a registered member to post. Register to become a member today!

K2 warrenty question

profile picture
WTFunk
Posts: 84 - Karma: 15

whats good newschoolers, ive been shreddin my domains this winter and loved them, but yesterday at mt.snow the edge, and part of the base on my nose ripped out and were hanging off by the rest of the edge at the end of the day. I have owned 3pairs of twin tips
(2 rossis, 1 line) and none of them did this even after years of abuse. I went on k2s website and their warrenty link just keeps bringing me back to the same,unhelpfull screen. If anyone could give me a warrenty number or advice it would be much appreciated

Jan 10 2011 6:02PM
0 0
profile picture
steezeball478
Posts: 437 - Karma: 68
dan that sucks man, also you spelled warranty wrong haha.
Jan 10 2011 6:22PM
0 0
profile picture
WTFunk
Posts: 84 - Karma: 15
yea wasnt a good end to the day
Jan 10 2011 6:53PM
0 0
profile picture
VCharette
Posts: 4276 - Karma: 1,047
Your best bet is to send them back to the shop where you bought them and see with the guys there. If the skis broke while sliding a rail you won't have much luck with the warranty though, there's not really any company that will warranty damage from rails.
Jan 10 2011 7:02PM
0 0
profile picture
K2
Posts: 144 - Karma: 3,536
Yo take your skis back to the shop you bought from as stated above, or to any authorized K2 dealer. They will get you all squared away. The normal procedure is you take them to a shop, shop calls the crew downstairs in CS and gets a return authorization number. Your shop will send them in to get checked out.
Jan 10 2011 7:14PM
0 0
profile picture
WTFunk
Posts: 84 - Karma: 15
aight thanks will do. I bought them online on K2s website however, will that make any difference or could the shop still help me out?
Jan 10 2011 9:37PM
0 0
All times are Eastern (-5)