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November, 2024

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Fuck you Saga

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Phog.
Posts: 516 - Karma: 184
so i order my jacket and pants in fucking AUGUST so i can fucking wear it skiing right when i need it. Ok, i find out its gonna be a little longer than expected via the saga website and such. No problem. Come december 10th i get a teensy bit pissed the fuck off, so i call, email, do everything to contact them. now they have no record of my order and they will not respond to my emails. Real fucking great
Dec 15 2010 7:22PM
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B.Taillefer
Posts: 420 - Karma: 321
cool story hansel
Dec 15 2010 7:33PM
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NoBigDeal
Posts: 2790 - Karma: 629
saga quality > saga customer service
Dec 15 2010 7:39PM
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OnePlank
Posts: 1212 - Karma: 60
bitching to newschoolers makes it all better doesn't it?
Dec 15 2010 7:48PM
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[AH]
Posts: 47 - Karma: 10
i ordered a sweatshirt like 2 weeks ago from them and got it last week
Dec 15 2010 7:49PM
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Phog.
Posts: 516 - Karma: 184
it actually does. i know that you guys can literally do nothing but a little venting never hurt anyone
Dec 15 2010 7:53PM
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Dylan_
Posts: 9824 - Karma: 1,403
shittty.
Dec 15 2010 7:54PM
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Kangbang
Posts: 14211 - Karma: 423
not true. when i ordered boardshorts, i was getting worried where they were. i called saga, didnt leave a message. they called me back the next day and said if my shorts dont come within the next few days they will send me a free pair.
Dec 15 2010 7:57PM
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OnePlank
Posts: 1212 - Karma: 60
i think that was because they didn't have such a huge number of orders to ship out. I can guarantee saga is still rushing to get everyone's stuff as fast as they can. Instead of answering phones and emails, they're packaging and shipping stuff.
Dec 15 2010 8:00PM
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Phog.
Posts: 516 - Karma: 184
same with me, regarding products outside of outerwear at least. but it seems that all smaller companies are pretty behind with it
Dec 15 2010 8:00PM
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NoBigDeal
Posts: 2790 - Karma: 629
Well, from my experience, I called and emailed them and it took them 5 days to get back to me. Might of been just bad luck?
Dec 15 2010 8:01PM
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TaySwift
Posts: 3436 - Karma: 1,622
before they started getting busy, they would always reply to my email. i really love thier shit though, so i can't worry about. i bet some people want to go to saga
Dec 15 2010 8:04PM
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_nicota_
Posts: 70 - Karma: 4
1. Did you save the email you got which had your order number and such
2. If you didn't your an idiot and its your own fault, don't just expect their computer systems to be perfect, nothing is.
3. Its not their fault that shit got back ordered, I am sure they are even more pissed then you are about it considering it is hurting them as a company, and its something they have little control over.
4. If your really that ticked off, don't purchase from them again and go buy quality well fitting well designed gear elsewhere.
5. I am not a saga fanboy, however I understand how companies work and the fact that their lives have been made much harder then yours because of whats going on.

PS. If you did number one and forwarded them the email and everything was PAID for and they did nothing. Then yes they do suck cock.
Dec 15 2010 9:03PM
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MEGAZORD
Posts: 4531 - Karma: -7
THIS HAPPENS EVERY FUCKING YEAR. WHEN WILL YOU LEARN YOUR LESSON.
Dec 15 2010 9:09PM
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Phog.
Posts: 516 - Karma: 184
now, i just bought causewell instead
Dec 15 2010 9:15PM
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.jesus.
Posts: 2288 - Karma: 22
1. go to local shop that carries outerwear you like
2. purchase said outerwear
3.?????????????????????????????
4. go shred
Dec 15 2010 9:15PM
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joshua
Posts: 5046 - Karma: 1,280
Am I the only one that just goes to sport check for cheap outwear?
Dec 15 2010 9:26PM
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MEGAZORD
Posts: 4531 - Karma: -7
You are indeed the only one.
Dec 15 2010 9:28PM
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Blurst
Posts: 13577 - Karma: 10,169
A wild idea isn't it!
Dec 15 2010 9:40PM
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.jesus.
Posts: 2288 - Karma: 22
amiright?
Dec 15 2010 9:46PM
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joshua
Posts: 5046 - Karma: 1,280
Yeah I don't understand why everyone spends like $500 on outerwear.
Dec 15 2010 9:55PM
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.jesus.
Posts: 2288 - Karma: 22
especially every fucking year i buy new outerwear about every 2-3 seasons depending on how it holds up
Dec 15 2010 10:01PM
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OnePlank
Posts: 1212 - Karma: 60
Didn't you buy saga and they had no record of your order? Where'd the money go?
Dec 15 2010 10:23PM
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drumbumocdp
Posts: 3229 - Karma: 1,098
Ordering your stuff in August doesnt make it get produced, or shipped faster. Everyone had the same estimated shipping date.
And like said before, it happens every year.
Dec 16 2010 12:47AM
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Phog.
Posts: 516 - Karma: 184
it got really confusing. checked with visa and american express but they dont have records either. i do realize i am at fault here, but im not mad because of this, im just mad they never responded or helped at all in this process. if they told me they never got the payment it wouldve been much easier. i should re phrase the title to be fuck you saga customer service
Dec 16 2010 3:53PM
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~~~~~~~~
Posts: 2345 - Karma: 2,104
so basically you fail at ordering online and are taking it out on Saga. You should of known something was up when you did not get any kind of confirmations and followed up then rather then wait 'till their busiest season to start bitching. They have more important people to take care of, like those who actually ordered their gear.
Dec 16 2010 4:41PM
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KillaSeason
Posts: 3495 - Karma: 1,774
ZIIIING!
Dec 16 2010 5:34PM
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Big_Spence
Posts: 16177 - Karma: 4,352
this.
buy outerwear in stores if you want it around your schedules ya foo's.
Dec 16 2010 7:03PM
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Jimmy.
Posts: 2888 - Karma: 27
cancelled my saga order.
Dec 16 2010 7:05PM
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TheHundreds
Posts: 330 - Karma: 10
You. Fail. At. Life.... You fail at life!

yum yum yum yum yum.... that was a goooooood cookie.
Dec 16 2010 7:10PM
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.jesus.
Posts: 2288 - Karma: 22
shut the fuck up
Dec 16 2010 7:41PM
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S.Harkins
Posts: 645 - Karma: 373
touche.
Dec 16 2010 7:41PM
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gypsytown
Posts: 538 - Karma: 12
i ordered a hoodie from them and it came literally 2 days later
Dec 16 2010 7:45PM
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Phog.
Posts: 516 - Karma: 184
wow your angry. there is honestly no need for anyone to get mad about this... it got figured out so now its over. i over reacted without a reason. but now its all good and saga called me to figure things out. so jesus, you can shut the fuck up
Dec 16 2010 8:07PM
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.jesus.
Posts: 2288 - Karma: 22
I ain't even mad but you sir were very mad when this thread was conceived in eternal hellfire because you failed to order correctly so it's you who is mad

Click for larger image
trolololololol
Dec 16 2010 8:12PM
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Phog.
Posts: 516 - Karma: 184
yeah your right everyone who gets frustrated with themselves/ a failure to respond to customers is a troll. i completely forgot about that one
Dec 16 2010 10:25PM
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freeballer
Posts: 726 - Karma: 960
I don't get why everyone pre-orders suits from these smaller companies.  I'm all about supporting the little guys, especially when their stuff looks dope, but if i'm buying anything ski related, I want to see that it is available and order it.  Then it ships the next day.  no worrying about these problems.  Pre orders are a shit way to buy something, and if it doesn't fit and you need to exchange it for another size, you are shit outta luck because they never have anything in stock.
Dec 17 2010 12:23AM
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cakeman77
Posts: 34 - Karma: 10
got my saga hoodie and face tube/ tuke set, only took like 2 weeks, too sick oh plus my level one hoody and collab shirt, OH BABY bring on the skiing
Dec 31 2010 7:40PM
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