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so were your boots fitted for you?
do you have custom footbeds?
You should take the boots back if possible. You obviously didnt see a "boot fitter" because he would have not let someone dictate the way the bootfit goes. ie. letting you tell him your foot size! I am now assuming you are in a big boot maybe 1 or 2 sizes too big!
If you have gone down half a boot size for example 26.5 to a 26.0 you are actually in the exact same size shell with a slight difference in liner. So it sounds like you needed to go down a full mondo size. That would make the shell 1cm shorter and not let your foot slide forward in the boot whuch is giving you your toe bang.
All is not lost however. If you are still young your feet will grow into these boots.
In the meantime I suggest you get some custom footbeds which will prevent your foot sliding and also support your foot and stance correctly. Also a tongue shim is an option to hold you to the back of the boot and elimate some extra volume you presently have.
All in all, you should only deal with a proper boot fitter not some salesman moron.,
Also please note I am only assuming several things here as more info is required to really find out what is wrong. I hope this helped.