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Skullcandy Warranty Trouble.
Posts: 2236
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Karma: 457
First of all I tried the search bar but it really isn't much help these days.
About two week ago my Icons stopped working through one of the speakers and i tried to go onto the website to warranty them. For some reason their site wont let me log in. I type everything in and it pretty much just refreshes the page and asks to type it in again. I got them to send me a new password and it still didn't work. So I emailed them about the issue and they haven't emailed back in about a week and a half. Has anyone else had this problem?
Posts: 8756
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my only suggestion would be to try and use an alternative browser. I know that Safari sometimes messes up on me and i have to switch to Firefox. Try that and if not then do a follow up e-mail to skull candy.
Posts: 2236
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Karma: 457
Thank you so much. Wasn't working on Firefox so I re downloaded Int Explorer and it worked.
Posts: 2236
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Karma: 457
Now it wont let me choose normal icons under "Which Product Broke?"
It only has Icon 2s and Icon softs as options. Not normal icons
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Karma: 457
Posts: 958
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Karma: 57
buy another pair off of ebay for 15$. Problem solved.
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Karma: 92
just choose the closest set of headphones to yours and send them back... you have to send the headphones back anyway... but if you have a legit warranty claim.. SC will fully hook you up... they are awesome
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