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In need your help

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lanny94
Posts: 1374 - Karma: 165

i just sold a guy my smith goggles and he says he went and tried them on at a store and they fit well but when he got them he was dissapointed because they werent what i said they were which they were. he also wants 25 buxs back for some reason. what should i do?

Oct 15 2010 11:25PM
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lanny94
Posts: 1374 - Karma: 165
thanks in advance
Oct 15 2010 11:31PM
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dbolick
Posts: 197 - Karma: 24
just make him pay shipping, make him return the goggels, you give him money back
Oct 15 2010 11:33PM
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lanny94
Posts: 1374 - Karma: 165
alright
Oct 15 2010 11:35PM
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DADDYlongLEGS
Posts: 1574 - Karma: 48
If that is actually what happened and you showed him pics then I wouldn't refund him.

Though I would like to hear the other kid's explanation too
Oct 15 2010 11:36PM
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djdiggidydave
Posts: 1216 - Karma: 555

^

Oct 15 2010 11:50PM
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lanny94
Posts: 1374 - Karma: 165

I would like you to give me $25 back, as they are way different in both fit and size.  they are too small for me, whereas the phenoms fit me.

 

thanks for dealing with this,

Conor

and my ad has 2 pics showing the frame and strap

Oct 16 2010 1:23AM
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lanny94
Posts: 1374 - Karma: 165
his reply
Oct 16 2010 1:24AM
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Epicentre
Posts: 628 - Karma: 17
He made the decision to buy it.  I personally think you don't have to refund him because of a fitting issue.  He should have figured that out before he bought them. Especially since he already went to a store and tried them on...
Oct 16 2010 1:34AM
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ARspinna
Posts: 803 - Karma: 27
he ships them back at his expense and you refund money

but really, all sales final - you are not a store and sounds like you properly described them but you sound like you want to correct to too, which is nice of you.
Oct 16 2010 1:50AM
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