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November, 2024

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Internet Help Needed ASAP!!!

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MN_Nice
Posts: 3824 - Karma: 56
Ok on my laptop a while ago I got a virus. I put my computer on safe mode and ran the Norton Scan and fixed the problem. But after that, neither Google Chrome nor Internet Explorer worked so I stuck with Firefox for a while. Tonight I just downloaded an update for Firefox and now that won't even work. I googled this and it said that the problem might be my firewall settings so I changed those but it made no difference. I am now on my brother's laptop.

Any help is GREATLY appreciated. Thanks!
Jul 14 2010 9:34PM
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VT_scratch
Posts: 8786 - Karma: 6,254
inb4 delete system32



sorry man im not sure what to tell you... if you can back up all your documents on a portable HDD maybe do a system restore which will bring the computer back to factory settings? youll have to get all your programs again but it could be worth it
Jul 14 2010 9:38PM
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MN_Nice
Posts: 3824 - Karma: 56
I have a flash drive for stuff and all the program CD's are here. Is it worth it?
Jul 14 2010 9:39PM
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MN_Nice
Posts: 3824 - Karma: 56
Anyone else? I don't want this laptop to go to shit.
Jul 14 2010 9:48PM
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MN_Nice
Posts: 3824 - Karma: 56
Sorry to keep posting and bumping this but I do need help. I don't know what to do anymore. And I can't download anything because none of my IE's work.
Jul 14 2010 10:20PM
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theabortionator
Posts: 51679 - Karma: 162,742
I could help you with that

Click for larger image

But It's not the most gentle process
Jul 14 2010 10:23PM
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MN_Nice
Posts: 3824 - Karma: 56
Seriously dude. I'm pretty much fucked here.
Jul 14 2010 10:26PM
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2L208
Posts: 1075 - Karma: 308
do a short system restore on safe mode, go to the date just before the day you got the virus
Jul 14 2010 10:31PM
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TOK
Posts: 2928 - Karma: 2,540
what's your favorite browser? just uninstall and reinstall that one, or find a rollback for mozilla firefox
Jul 14 2010 11:03PM
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MrYeates
Posts: 1710 - Karma: 91
this. If not backup and reset your system. Find a better anti virus, and try to keep off sketchy sites and downloads.
Jul 15 2010 4:24AM
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SARTRON
Posts: 2969 - Karma: 87
search malwarebytes anti-malware, dl it if you can, turn your computer on in safe mode and run this program.
Jul 15 2010 11:27AM
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Hack.The.Pow.
Posts: 1294 - Karma: 25
this. if you cant access the net on your machine, download it on your brothers comp and use a flash drive to transport it to your computer.

Also what messages are chrome/firefox giving you? Do they just not open all together? or do they open and give you some error message? If so what is it?
Jul 15 2010 11:30AM
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.AR6rider.
Posts: 15976 - Karma: 8,799
YES!  This program saved my computer.  I got a virus a few years ago and Norton couldn't fix it, but I downloaded malwarebytes and it kicked the virus right in the ass in about an hour.
Jul 15 2010 11:34AM
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vermontsteez
Posts: 924 - Karma: 19
idk u probabbly already did this but i would erase the explorers and reinstall....
if not prob back your shit up and restore..its good anyways you will prob clear up some space
Jul 15 2010 11:34AM
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Juice.Doctor
Posts: 2791 - Karma: 293
get a mac
Jul 15 2010 11:49AM
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ChocolateMilk.
Posts: 1129 - Karma: 220
Take it in to get it fixxed before it gets worse They might be able to save your shit at leaset.
I not buy new boxes of wires.
Jul 15 2010 11:50AM
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MN_Nice
Posts: 3824 - Karma: 56
How do i do this? Can you give me the step process please?

And to those who said reinstall the browser; I can't at all. No sites load what so ever. They'll say the page cannot be loaded due to error and when I say find the problem it says it has something to do with the proxy server. Does this change anything?
Jul 15 2010 5:22PM
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MN_Nice
Posts: 3824 - Karma: 56
Where at for a Dell? Geek Squad? I've heard so much terrible shit about them though.
Jul 15 2010 5:23PM
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apcaipse
Posts: 2168 - Karma: 25
Okay. Turn on your computer and spam press f8, when it opens up the screen with gray colors and black background, scroll to start in safe mode with networking. Then go on the internet and get the previously mentioned anti virus.
Jul 15 2010 5:32PM
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1337
Posts: 31054 - Karma: 29,251

Jul 15 2010 5:33PM
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MN_Nice
Posts: 3824 - Karma: 56
Seriously considering it. This is bullshit.
Jul 15 2010 5:39PM
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MN_Nice
Posts: 3824 - Karma: 56
I just tried this and its still saying on my browser that the proxy server is not responding. Whatever that means.
Jul 15 2010 5:42PM
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MN_Nice
Posts: 3824 - Karma: 56
FIXED IT!!!!

Click for larger image

For those of you who posted WITH ADVICE get 10's for karma.

Btw, I went to tools, clicked options, Advanced, Network Tab, Settings... Button, Switched to "No Proxy" and BOOM! Got it.
Jul 15 2010 5:54PM
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Nathn
Posts: 2408 - Karma: 63
WHAT ARE YOU DOING TOMORROW AFTER WORK?
Jul 15 2010 5:59PM
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