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To improve the communication aspect of the website and enhance the forums, particularly the BST forum, why not send notification emails or even have some sort of pop-up when logging on to the site that notifies you of a message, a post in your forum, or a comment on one of your pics/vids?
I know from experience that sometimes a question directed at me in a video or post in one of my BST threads goes unnoticed, something that I feel could be easily corrected. Im basically talking about copying the notification system that facebook uses, which allows the user to choose wether or not they would like to have an email sent to them when something happens that involves them, and also has a little red box pop up when you log in, showing you the number of notifications you have.
I feel this could make the site a lot easier to manage, especially for those who do not log on multiple times a day.