I agree things are out of their control currently, but saying it is not their fault is incorrect. They chose to have their gear manufactured overseas, and with this decision the accepted the risks that come with this. They could have done it domestically or in Canada, but I assume they wanted a lower price point or higher profit margin so that chose the overseas option.
I believe LDC is doing a good job communicating their difficulties right now. It almost appears they are taking a page out of the ON3P book. ON3P convinced all the JMO/Vicik pre order folks that it wasn't their fault and the edges were just taking longer. Then when NS threaten to burn down the edge facility in ohio, ON3P looked to be the good guys telling everyone to be nice to the edge guys. They also made themselves look better by working so hard when the edges did finally come in. This is pretty good waiting line management.
The point is: It is LDC's fault, it is now out of their control, their are doing a pretty good job with "waiting line management" by communicating their difficulties. Anything further would probably take them spending, such as sending stickers early, cutting some cash off pre-orders, or whatever. I'd say their one true mess up was sliding the date multiple times. Its one thing to slide it to the right once but multiple times can get tough for customers to swallow. I know I get nailed at work anytime I slide a delivery schedule more than once to our customers.
Keep up the communication LDC....