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So I just had received my BRAND NEW Surface One Life skis and I went down to Ski Rack in Burlington to get them mounted up. After paying 80 bucks for new brakes(old ones were too narrow) and the mount I trusted them with my skis. So I go down there today to pick up my skis, didn't really check em out at the store but assumed they had been mounted correctly. I go up, try to click in and test them out and the heel piece is obnoxiously far away from the toe piece so I obviously aren't able to click in. I try to bring the heel piece forward hoping they would fit that way, but you can only click it up so far before the heel piece slides out. So angrily I bring them back down to the shop and ask them why they did this. They started apologizing and offering a free mount. So obviously I am making them do the re-mount now but the manager is supposed to call me about it soon.
Do you guys think that I should demand new skis? I really want to and I am very disappointed with the shop(I had heard great things before) and the fact that they fucked up my brand new skis.
Also if they won't give me new skis, what do you think I should ask for/do? He's calling me soon so if I can get some ideas ASAP that would be great.
P.S. I know this should prob be in Gear Talk but I figured this would get me quicker responses.