I got my new replacement hoodie and even after asking for a XXL tall they sent a XXL.
The XXL zipper measured 36.5" inches, so I guess their measurements are still a little off, but more accurate than the last batch.
Here's a grainy pic - I'm 6'2"
I remember when I first got the hoodie I was disappointed with it, but I kind of like it now. The only thing I wish is that I would have gotten the right size. But despite the size, I think it's really cool that First Drop paid for the shipping and took the return regardless of the condition of the used hoodie. That's good customer service. I have a shirt from them and there wasn't a sizing issue with that, so I think if they can get that worked out, they will be good.