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December, 2024

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Warranty these watchlifes? pix included

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nychka
Posts: 1787 - Karma: 61
Alright so I bought these skis last March off Backcountry.com, skied them exactly one day last season, and around 25 days so far this season, no urban just lots of park and resort skiing. 3 of 4 edges are ripping out now, and the tip of one ski is delaming or something. I see that Surface offers a 1-year warranty and luckily I saved my receipt which is dated March 30.

Do you think I have a good chance at getting these replaced or should I just epoxy up the edges myself and tough it out for the rest of the season? It's a shame cause I really like these skis. I see they added a full wrap edge on the nine-life which will probably solve this problem           

on the left is the tail of one ski, the right is the tip of the other ski
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Tip........
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And tail...
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Feb 18 2010 3:35PM
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JacheOReally
Posts: 3597 - Karma: 253
my anthems looked just like that, surface may have a different warrenty but I diddnt get a warrenty on mine...
Feb 18 2010 3:36PM
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jibjunkie
Posts: 3807 - Karma: 191
dont tell them you hit rails or boxes if you want a warranty i know its kinda lying but they have cheated several nsers out of warranty cuz they used em on rails.
Feb 18 2010 3:37PM
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jibjunkie
Posts: 3807 - Karma: 191
holy shit i just read you bought em from backcounrty

LIFETIME WARRANTY!!!!

but seriously bc is major legit dont bother with surface go straight to bc
Feb 18 2010 3:38PM
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20Valv3
Posts: 117 - Karma: 11
If they dont warranty, at least your bought them off of backcountry.com.  They offer a lifetime warranty. 
Feb 18 2010 3:38PM
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onenerdykid
Posts: 6694 - Karma: 11,154
don't attempt to fix them until you talk with them- fixing/epoxying a ski quite often hurts your chances at getting them warrantied.  Talk with them first, they'll tell you what the best plan is.
Feb 18 2010 3:39PM
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BossHogg
Posts: 189 - Karma: 19
there is a slim chance surface will warranty these. there is a 100% chance backcountry will warrany these.
Feb 18 2010 4:10PM
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nychka
Posts: 1787 - Karma: 61
word i think i'm just gonna do that. thanks for the help everybody.
Feb 18 2010 4:11PM
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