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Ski shop drilled screws too far

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Legion
Posts: 1374 - Karma: 29

Hey, so i recently got new boots, and i needed to get my hellbents remounted, because my shell was too big for the bindings (griffons).  they were mounted at -2, and i got them remounted at dead center.  When i got the skis and brought them home i realized on both toe pieces, all 4 screws were drilled to far so that they made dimples.  they are very visible and fairly big... is this the shops fault, or do i have to live with this?  What should i ask for when i call them tomorrow?

Nov 14 2009 1:21AM
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hollygrove
Posts: 7845 - Karma: 93
take him in and explain the situation. if they're legit, they'll figure out the best way to do it, every shop has their own ways of dealing with things like this.
Nov 14 2009 1:22AM
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Legion
Posts: 1374 - Karma: 29
can they just back the screws out a little, or will the dimples still be there.  it seems like they could wear through real easy.  ill post pics if needed
Nov 14 2009 1:24AM
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El_Barto.
Posts: 11661 - Karma: 24,350
i think ive read on here that it can be fixed, but getting your info from NS isnt always the best idea. the shop should hook you up though because they are clearly at fault in this situation
Nov 14 2009 1:27AM
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Legion
Posts: 1374 - Karma: 29
thanks
Nov 14 2009 1:29AM
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Silence
Posts: 16030 - Karma: 150
Fixable but I'd be asking for replacements
Nov 14 2009 1:30AM
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Legion
Posts: 1374 - Karma: 29
yeah they deffinately cant be mounted again.  it would be cool to get a new pair of skis, but it kinda seems like a dick move to ask for a replacement
Nov 14 2009 1:31AM
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Ski.Ballet
Posts: 2860 - Karma: 200
I don't think so in this situation
Nov 14 2009 4:13AM
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DHogg
Posts: 3462 - Karma: 239
Not really. You have to be pretty careless to drill to far. All it takes is a collar and a bit of care.

For all means ask, but i think you'll have trouble being successful, especially in the current external environment. Go see what your options are and don't just accept what they say. Try and talk them into doing at least something for their fuck up.
Nov 14 2009 4:23AM
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edd1e
Posts: 679 - Karma: 16
yeah they should be able to back them up and then put a heat clamp on the base to bring the dimples back down, perhaps followed by a base grind.
Nov 14 2009 6:08AM
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I_Am_Mod
Posts: 13214 - Karma: 3,753
a decent shop should be able to fix it without consequences...

just go back and poop in their mouth for fucking up your skis, make em feel really bad/responsible then claim new skis (knowing this isn't necessary/possible) then settle with something like free repair + 50$ gift certificate or something like that...

this is what i would do with a bad shop, if it was my regular shop, where i know everyone very well i would just tell them politely and ask them to repair it...
Nov 14 2009 7:34AM
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lilwhiz165
Posts: 502 - Karma: 47
its not a dick move man they broke your fuckin skis
Nov 14 2009 8:21AM
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Whifazoo
Posts: 737 - Karma: 132

wow if you have your dirlls tourqe set up properly there should be no way you can even drill that far, ask for replacements man even if they do back the screws of a bit there is a much greater chance they would be able to work themself loose after time, if worst comes to worst drill a slightly larger hole and get inserts for them, they look like a little cork screw and its just like increasing the size of the base of your screw, works like a charm.

good luck man!

Nov 14 2009 10:23AM
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TimmyK
Posts: 779 - Karma: 15
Its a result of not checking screw depth before mounting, and the screws push in too far and dimple the base.  It is repairable, and any good shop should be able to get you back on a flat ski.
Nov 14 2009 10:44AM
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Legion
Posts: 1374 - Karma: 29
thanks for the advice everyone.  going in at noon to the shop
Nov 14 2009 11:37AM
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dbricknasty
Posts: 387 - Karma: 9
if they want your business enough, the shop should do something for their fuck up. if they dont fix their mess, dont give them business anymore.
Nov 14 2009 12:53PM
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D.Hatch
Posts: 593 - Karma: 43
never heard of this could you post some pictures please?
Nov 14 2009 3:44PM
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Legion
Posts: 1374 - Karma: 29

I just got back from the shop, and i  thought it went well.  They were super nice about it, and grinded the bases down, and put in different screws.  they then gave me a complete tune, and a card for another one when i want it which is about 60 bucks.  they also said that if i have any problems with them, i can come and return them.

Nov 14 2009 7:57PM
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tbayskier
Posts: 1139 - Karma: 1,643

just wondering, what do drill torque have to do with drilling holes too deeply?

whenever i set up bindings as long as i have the correct bit for the job,  it doesnt let the bit go deeper than the length of the binding screws.

Nov 14 2009 8:36PM
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DrZoidberg
Posts: 5676 - Karma: 4,297
If the torque isn't set right it will allow the screw to force it's way through the core too much or strip out the holes. You ever screw something and have the screw just keep spinning in it's hole, or the screw countersink itself deeply into wood?
Nov 14 2009 8:45PM
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jblaski
Posts: 5566 - Karma: 1,078
Seems to be the signs of a pretty legit shop. They admitted their mistake, fixed the problem, and went out of their way to please the customer. Maybe throw out the name of the shop for other people to know.
Nov 14 2009 8:48PM
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Brian.
Posts: 466 - Karma: 210
wow pretty nice of them glad u got your skis fixed
Nov 14 2009 8:51PM
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50in07
Posts: 3070 - Karma: 1,471
Kill them. that should teach them a lesson
Nov 14 2009 8:53PM
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Yung_Gnarley
Posts: 9095 - Karma: 3,073
mmm hmm
Nov 14 2009 9:00PM
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MacMahoooon
Posts: 9009 - Karma: 3,305
This is one problem with mounting anywhere other then the recommended, especially for people with big feet and older skis. Most skis have a section of the ski where the bindings are supposed to be mounted and this is the area where the ski is thickest to get the 9.5mm hole depth needed for the screws. As you move forward and leave this recommended area the ski becomes thinner, and you can get to a point where that 9.5mm depth actually reaches the base material. There are a few ways to deal with this, but it can also mean using shorter screws which may be more likely to pull out. Something to think about if you are moving your mount significantly away from the recommended mount line
Nov 14 2009 10:28PM
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SEABURN
Posts: 4859 - Karma: 2,762
good info, but I'm pretty sure anyone who designs a jib ski for pow or park, would expect some center mounting to happen
Nov 14 2009 10:54PM
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uni-corn
Posts: 13846 - Karma: 651
Other than Simon and Mac posting in this thread, this thread is making me faceplam so hardcore....

What the shop did is like someone putting a band-aid on a cut that needs stitches. When the screw gets screwed in too far to get to this point, the base material has separated from the core. Buy just backing the screws off and grinding them down won't be anything but a temporary fix.

If this was me, I would have demanded new skis and for them to be mounted by the head tech with someone overseeing the whole process. But that is just me.

I think you just fucked yourself kid.
Nov 14 2009 11:19PM
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GNARBARSTAR
Posts: 639 - Karma: 16
do you think the whole base is going to pull off the ski?
what will happen?


Nov 15 2009 1:55AM
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ThunderousFilms
Posts: 674 - Karma: 2,317
i didnt read anything but op's but my dad used to work on skis when he was young and one time he was drilling the holes to mount em and went right through the ski.
the guy was nice though and just let him apoxy and not get payed sooo ya they should fix
Nov 15 2009 1:57AM
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SHastatahoe
Posts: 3414 - Karma: 20
A friend of mine mounted my skis once and made a dimple. It sucked, but I kinda said fuck it and just rocked them. it eventually went away for the most part. It never made a difference to the actual ski. They were park skis though, if my bentlies had dimples I would have demanded new skis.

You should get skis back, like previously stated it can separate materials, which severly compromises the ski integrity.

Nov 15 2009 2:46AM
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SHastatahoe
Posts: 3414 - Karma: 20
Also, bents are thick as shit. I doubt the screws are too long. They are meant to be mounted center too.


Nov 15 2009 2:47AM
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wintersway
Posts: 5115 - Karma: 128
if you read the entire post, you would have read that the shop told him "if there are any problems, bring them back and we will replace them"

obviously, they dont want to just replace them immediately because they were able to make a temporary fix. this temporary fix could last longer then necessary, or it could fall apart and they will have to replace them. they probably know that he will come back in after some time and say something is wrong with them. by then, they will easily be able to replace them quickly.
Nov 15 2009 3:35AM
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C.Wood
Posts: 2524 - Karma: 180
ask for a replacement

the shop tech should know and should have checked the length of the screws to see that they were appropriate for the thickness of the ski. meaning the base dimples/bumps shouldn't have happened so they should replace the ski for you
Nov 15 2009 11:31AM
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PaleCelery
Posts: 7228 - Karma: 609
My shop did this with my reno rockers, its probably because I have really big feet and the skis are handmade, so they might be a bit thinner.  I brought them back and they backed the screws off, smashed them dimple back down with a little bit of heat to help aid the process and then gave me a base grind. The skis ski fine, but I can still tell there is a little tiny bump. I just dont want to be a dick and go back, because they ski fine anyway, and they are jib skis that are just gonna get destroyed.
Nov 15 2009 2:06PM
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grrskier
Posts: 14 - Karma: 15
my local shop did the same thing to my line anthems the fixed them the same way they did your skis.. i have since skied them every weekend all weekend, used them for urban and have my bindings set at 14 dins, i havent had a problem with them AT ALL and i skied the shit out of them, soo your fine, and if something happens to yours the shop said they will return them soo i wouldent worry about it..
Nov 15 2009 4:17PM
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Whifazoo
Posts: 737 - Karma: 132

well if you dill tourqe is low enough the hole wont have a chance to either strip or go too deep, the dimple, when the base dimples (depending on how badly) the base comes away from the ski because the screw keeps grabbing and forces it deeper instead of that clicking sound when the screw provides enough resistance, at this point i would usually hand tighten the last bit and check the side profile of the ski to make sure the binding is sitting flush.

sorry if that desnt answer your question i just woke up so it might make no sense at all ahhaha

Nov 15 2009 5:00PM
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BC.
Posts: 1551 - Karma: 86
this
Nov 15 2009 5:20PM
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Malcolm
Posts: 15951 - Karma: 9,463
my shop did that last summer when i got some skis remounted to center. the screws went completely through the base. so the guy(who felt really bad that he fucked up) offered me 100 $ gift certificate. it was all good though cause he fixed the holes and remounted them a little bit back not to get in to the original holes. and they were just urban skis anyways
Nov 15 2009 5:34PM
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