Replying to Will moment warranty my skis?

so i was trying to get my moment stilettos mounted, and the guy at the shop just called and said that when he was drilling in for one of the heel pieces, it felt like he was drilling into particle board. He says that if he mounts my bindings they will probably rip out really easily. I didnt actually receive his call, so i dont know the specifics, but i guess he says its a factory default in the core of the skis or something and that he's going to try to get moment to warranty them. Im just wondering if theres a good chance they will or not? any help is appreciated, thanks