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November, 2024

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Will moment warranty my skis?

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steeze2pleeze
Posts: 362 - Karma: 14
so i was trying to get my moment stilettos mounted, and the guy at the shop just called and said that when he was drilling in for one of the heel pieces, it felt like he was drilling into particle board. He says that if he mounts my bindings they will probably rip out really easily. I didnt actually receive his call, so i dont know the specifics, but i guess he says its a factory default in the core of the skis or something and that he's going to try to get moment to warranty them. Im just wondering if theres a good chance they will or not? any help is appreciated, thanks
Nov 1 2009 2:05PM
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Twig
Posts: 6417 - Karma: 60,329
If there is genuinely a factory fault and you bought them off a legit retailer then moment will sort you out, they are super legit about their warranty.
Nov 1 2009 2:09PM
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steeze2pleeze
Posts: 362 - Karma: 14
cool. i bought it off d-structure, would that be considered a legit retailer?
Nov 1 2009 2:11PM
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CANNON^
Posts: 1609 - Karma: 23
call moment let them know what happened. they will probably have you send them back so they can look at them. then they will deciede if they are covered by the warrenty
Nov 1 2009 2:19PM
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special_k10101
Posts: 1498 - Karma: 72
do this
yeah, d-structure is a licensed retailer i think.
i don't think you'll have any problems getting them warranteed.

good luck
Nov 1 2009 4:23PM
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Slinger1x1
Posts: 8853 - Karma: 66
factory defect, not default

and yes, it will be warrantied, unless moment is nuts
Nov 1 2009 7:08PM
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