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November, 2024

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The rong mounting on my new skis!!!!!!

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rass360
Posts: 28 - Karma: 10
So I went to get my brand new 09 rossi s5's mounted yesterday. I specificaly told the technician to mount my skis at the +3 line. When I went to pick them up and brought them home, I realised that he mounted them at the 0 line. Here's my question: Should I demand a new pair of skis, or should I just get them remounted (knowing that a pair of skis can only be mounted 2 to 3 times). What do you guys think????
Oct 23 2009 8:30AM
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pigglywiggly
Posts: 4482 - Karma: 305
demand a new ski. you shouldnt have to deal with holes in your brand new skis because the shop mounted them wrong.
Oct 23 2009 9:17AM
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Brows.
Posts: 1497 - Karma: 13
Ahhhh that sucks. Yea here in Rochester we have to deal with this frequently. They probably won't give you a new pair so i'd just get them remounted or ride them how they are
Oct 23 2009 9:39AM
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MEGAZORD
Posts: 4531 - Karma: -8
Its your fault for not drawing a line on the skis.  Have you ever worked in a shop?  Tell them to remount the skis for free, and have them refund you for the other mount.  They probably arent going to give you new skis, especially in this climate.
Oct 23 2009 10:17AM
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TimmyK
Posts: 779 - Karma: 15
Yea unfortunately a new pair of skis for a misdrilled ski really would never happen but you definitely should receive a free remount.  I'd like to add as a ski tech this shit has to stop,   If any tech at my shop did that they wouldn't be mounting skis for awhile.  When you drop off your ski make sure its a shop that you trust, and has someone that understands the different mountings, and make sure when you fill out your ticket you write the mounting position you want and you shouldn't have to mark the mount line yourself, but from all the horror stories it seems as though its a necessary step.     End rant.
Oct 23 2009 10:38AM
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JayDope
Posts: 6842 - Karma: 408
yeah as bad as it sounds, ur not getting a new pair, they will probably refund ur money and remount for free, thats what a good shop will do. But they could say u never drew a line, or wrote on the work ticket u wanted +3 mount. And then they would just remount for free, but not refund ur money for the previous mount. Happened to me liek 5 years ago, i just accepted it, and rode the skis how they were
Oct 23 2009 10:40AM
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BWalmer
Posts: 9141 - Karma: 12,885
Yeah, I always mark it - right in front of them. I have them measure and mark exactly where I want them in front of me, I've dealt with too many mismounts (including a pair of skis with one ski at -1 and one ski at +1 when I asked for center - it was obviously wrong, that's what made me start marking the skis in front of the tech).
Oct 23 2009 11:57AM
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doGelyst
Posts: 2492 - Karma: 509
Yep. I never leave my skis for a mount job unless I'm 100% sure that they got the message about where I wanted them mounted and what "center" means. First pair I did that with, shop screwed up, so they remounted and gave me free tunes for life.....too bad I ended up selling them off anyway. :P So now I dont take chances or leave the shop until I'm absolutely sure they know the right spot.
Oct 23 2009 12:34PM
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GNARBARSTAR
Posts: 639 - Karma: 16
if its written on the form you want it at plus 3 then you may be able to get new skis, that is a contract and you both signed , if its not written down, i would go talk to the guy for a remount in the correct place.
Oct 23 2009 2:30PM
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grown-ninja
Posts: 3031 - Karma: 175
i asked for center mount on my thristers a few years back received them at least +2 or +3 maybe even more should have fought it and got some free swag but they just remounted them for free, and 2-3 times a ski dude haha im on my 4th mount with my blends
Oct 23 2009 2:43PM
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snomaster
Posts: 3346 - Karma: 5,771
ohhhh SNAP
Oct 23 2009 2:48PM
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HR8938Cephei
Posts: 1411 - Karma: 46
what the fuck does rong mean? or did you mean WRONG... AHHHH INTERNET HATE!!!1!!!1!!one!!!11!
Oct 23 2009 3:42PM
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blackoutbill
Posts: 2918 - Karma: 282
You're really punny
Oct 23 2009 6:47PM
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Johnson00
Posts: 202 - Karma: 172
dude that happened to me with my brand new Rossignol S4's yesterday. i wrote on the slip that i wanted them mounted at +6 which is center mount and he mounted them at 0. I didn't have to pay but know i have holes in my new skis! I was wicked pissed. They said they can't o anything for me. Then they gave me 3 stickers and told me to have a fun season?
Oct 23 2009 6:55PM
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benk
Posts: 1342 - Karma: 988
fuck that. shops need to be taking responsibility for their actions. Is it really hard to measure cm's? I cant believe a person cant mount a ski correctly when they have no distractions and have it written out right in front of them.  It takes more concentration to flip a burger than measure a ski..

Dont let them push you aside.. Call them everyday, always ask for the manager, call rossignol and have someone from the company talk to the shop.  This happened on my 3 months old comi's and would've required a 3rd and final mount on a new ski but ended up getting new ones out of it. just stand up for yourself. they're in the wrong.
Oct 23 2009 7:12PM
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stephengillboy
Posts: 462 - Karma: 191
look at the bright side...your skis are getting lighter everytime they redrill
Oct 26 2009 11:19PM
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no_steeze
Posts: 23992 - Karma: 4,273
just draw a goddam line on your skis where you want them mounted. take a fucking sharpie and put a big fat line on there and take it to the shop and point to that line so there's no way to confuse it. i'm tired of hearing about this. while it is completely unacceptable for the tech to do that, it's something that is easily avoidable if you just draw a line
Oct 26 2009 11:29PM
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gregorio
Posts: 2372 - Karma: 151
just have them remounted, its not that bad for them
Oct 27 2009 12:07AM
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RagDoll
Posts: 157 - Karma: 88
Bullshit. You get new skis. I had bad mounts twice and the shop replaced both times, extra holes in your skis increase your chances of getting moisture in your core (if they fucked up mounting, there's a good chance they might fuck up filling the extra holes they drilled properly too). Zero tolerance man, make em replace
Oct 27 2009 1:33AM
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Shredaholic
Posts: 96 - Karma: 10
+1 ... Provided you have CLEAR evidence which stipulates where you wanted them mounted
Oct 27 2009 7:26AM
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RudyGarmisch
Posts: 25443 - Karma: 13,844
... and drawing a line would have given you your original pair with the correct mount. Its completely ridiculous for you to demand that a shop replace a ski for an incorrect mount, what if its a custom or a expensive ass Igneous? Avoid the entire problem, buy a $1 sharpie and draw a line. Takes 1 minute, you can do it in the shop with the tech even.
Oct 27 2009 5:16PM
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Chucktheweasel
Posts: 551 - Karma: 128
Yeah man, make sure it's either written on the work ticket or a line is drawn with a note on the ticket to mount at the drawn line. When the shop tech gets the skis and there are no special instructions he's just going to mount it at recommended. I'm sick of hearing so much bullshit against techs.
Oct 27 2009 5:33PM
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no_steeze
Posts: 23992 - Karma: 4,273
exactly, while the tech shouldn't fuck up, you GREATLY decrease that chance by drawing a nice old line on your skis and unless he works for rei and mounts them backwards, you should have your skis in the right place

or just befriend your shop techs and go down with them while they mount them and make sure it's all good
Oct 27 2009 6:01PM
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c.hale
Posts: 636 - Karma: 50

I had a pair of K2 PEs a while ago and the shop tech totally fucked up the mounting. Before I even left the shop my dad noticed that the mounting was off and brought them to the manager. The guy hooked us up with a new pair no questions asked. I always buy my shit from that shop now cause the guy was so legit about how he took responsibility for his tech's mistake.

Oct 27 2009 7:24PM
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