Replying to Freeskier mag?

Um maybe I have missed something but I stopped getting me freeskier magazines around 5 months ago, and I paid for two years worth. Has anyone else had this problem? Also I emailed them and they said they would  resend the missed issues, never happened. Then I called them and they said the same thing over the phone, never happened. What should I do. Or am I just an idiot and freeskier has died without me knowing. Although I find this unlikley.