So I just found this.
http://burlington.craigslist.org/com/1234229550.html
It's a call to action against Catalyst Design/Brand New Clothing of Burlington VT.
We have opted to never do work with them because of the horror stories we have heard, seems like it was a wise call given it looks like those stories are true.
Interested to see if anyone here has used them.
I know NS has a deal with them, not gonna knock that at all, anything that will make NS some $$ is a positive thing from my perspective.