Replying to EP Pro binding rip-out

I have STH's mounted on my '08 EP Pros. Earlier in the season my right toe-piece ripped out when I took a turn hard. It's remounted about a cm forward of center now. I could live on them, but I don't like that the binding ripped out so easily, and now my tail is longer than my tip, so i wanted to see what they might be able to do to help me out. Also, if they rip out again there's nowhere to remount them, as the profile narrows out right after the underfoot.

Has anyone ever dealt with Line for returns or anything like this?  Wondering if its going to be a waste of time to try and reach someone to see what might happen...