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What should I do?

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Dustin.
Posts: 13839 - Karma: 7,704
NS,

So I sold an XL Orage jacket to this guy a while back (I think he had like one post and just joined, I don't think he ever gets on other than to look for the jacket).  This thing is new with tags, wrapped in plastic and perfect condition.  He asked me if he could return the jacket if it didn't fit, and then said he has 3 other XL Orage jackets.  I said yes, if it doesn't fit I will take it back but also that he would love it since it's the same size as his others.  No problem right?  Today I get an email that says nothing more than quote: "Nice jacket, but not what I am looking for." and he says he wants a refund.  He wants me to refund him just because he doesn't like it now!  I'm not liable for a Paypal claim because he did receive it and it is in perfect condition like I told him, and I also feel like I have no responsibility to refund him since I said I would return it if it didn't fit, not if he decides he doesn't want it.  I don't know what to do because I really don't want to try to sell it again just because this guy is being so inconsiderate.

Sparknotes:  Sold jacket, would refund if didn't fit, guy decides it "isn't what he's looking for" and wants money back, I'm not liable but should I refund?

Thanks in advance...
Feb 23 2009 8:40PM
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13stripes
Posts: 3795 - Karma: 273
i love the sparknotes there haha. Keep your money if a dealer sold him a car and then came back and said oh this isnt the one i wanted there not gunna refund him

you were legit and set it up right its his problem he doesnt like it
Feb 23 2009 8:43PM
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AlexGaynor
Posts: 947 - Karma: 148
Tell him to sell it for what he paid, which shouldn't be hard considering he bought it here
Feb 23 2009 8:46PM
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FerrattiPGA
Posts: 701 - Karma: 14
if his only problem is he doesnt like the jacket than thats his problem. keep the cash and let him deal with it. we all buy things and end up not liking them sometimes. just say no returns on sale items...
Feb 23 2009 8:46PM
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Dustin.
Posts: 13839 - Karma: 7,704
Ya I guess....I just feel like it's messed up somehow just because I told him I would return it if it didn't fit.  I know it fits though because he has 3 XL Orage jackets that have the same measurements....and he didn't say it didn't fit he just said he didn't want it.
Feb 23 2009 8:50PM
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FerrattiPGA
Posts: 701 - Karma: 14
exactly then its his problem. props for him being honest but it kinda fucked him over in this situation. you didnt say you would refund if he didnt "like" it. thats retarded
Feb 23 2009 8:56PM
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backcountry479
Posts: 380 - Karma: 4
screw him i hate to say it but you did the legit thing and just because he doesnt like it doesnt mean he gets his money back. the buy sell trade forum is not a department store he should have worked it out with you more before he bought it
Feb 23 2009 8:57PM
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Balto
Posts: 25985 - Karma: 4,404
keep your money, you said you would refund if it didnt fit, not if he didnt like it
Feb 23 2009 8:57PM
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Dustin.
Posts: 13839 - Karma: 7,704
Ya that's kind of the road I was going down.  Here is the exact email if anyone is interested:

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Dustin,
          Got the jacket and tried it on. Nice jacket, but not what I am looking for. I will put it in the mail back to you tomorrow.  Want to make sure the return address is correct.
Dustin Smail
4643 Timber Wolf Trail
Colorado Springs,CO
80920
Take out the shipping you paid $8.00 and send me the rest to my PayPal account ****EMAIL REMOVED BECAUSE I'M NOT A DOUCHE****
Thanks,
*****

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Feb 23 2009 9:06PM
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naht
Posts: 12 - Karma: 11


Dustin,
         Why don't you show them all the emails!!!

Dustin,
           My email was down so couldn't get back to you. The $210 thru PayPal will be fine. Only one condition I request. I will send the money, but when I get the jacket if the fit is not right for some reason I want the option of returning it for a full refund. I will pay shipping both ways. I have three other high end XL Orage jackets and looking for a brown one like yours. I won't use it and will let you know on the fit as soon as I receive it?? If this will work let me know.
Thanks,
Tom

You wrote:
      Ya that is fine, but if you have 3 XL Orage jackets you should be happy with the fit.  I will work with that.  Just please be careful if you don't intend to keep it because it is seriously right off the factory line.  Also, since we are using Paypal, be aware that I will lose 3% of the transaction so if you know any way to get around that, I would be very grateful.


The price is good. Just want to make sure the jacket is what I want. I'll send the $210 now and if I decide to keep it I'll give you the $7 for PayPal. Fair enough?? Let me know.
Tom

You wrote:
For sure, thanks Tom.
Mar 2 2009 5:36AM
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