Replying to Used full tilts?

I just ordered some full tilts from last year, the camo model. when i received them, the inside of the liner(fleece type) looked like it was used, but not used A LOT. are the intuition liners like this or did i get sent a used boot? the fleece looked like how fleece clothes look like sometimes after a few washes in the washing machine( fleece starts to ball up a bit)

do fulltilts also come with a liner thats already heat molded to the shell?
to add more suspicion, i found some chip crumbs inside the left liner....and there was no fulltilt manual like how the new ones come with them..instead i got a full tilt manual 1 page sheet that was in korean/japanese
i got my boots from porterstahoe.com if that matters.