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If tom Wallish used a PC, all you mac users would switch in an instant. because that's what 90% of mac users are. trend whores. most of you never even considered a mac until the 4th generation ipods came out, and then everybody saw that mac was the new cool thing. for the average user, a mac offers absolutely no benefit over a pc running xp with equal specs. running vista, you need a much more powerful computer, but, since mac charges twice as much as most pc companies, that doesnt make a difference. as far as editing goes, just as many people edit video, pictures, and music on PCs, if not more. I definitely know that there is more music software for PCs then for macs.
As far as customer service goes, Apple used to be king. but now that a bunch of middle aged women and pre-teen girls who want to learn how to put pictures on their computer or figure out how to change a ringtone on their iphone clog up the genius bar for days on end, theres little chance of getting help when you need it.
back when I had my G5, i loved apple, but now its just like dell or hp, except they cost way too much. most people could get by with an acer aspire one. 350 bucks and it does everything most people need, and its small enough to fit anywhere. I use one for class and work, and have my tower for music editing; never looking back and getting a mac again, not worth it, and I don't need the hipster factor. Plus if you ever get a job anywhere besides a graphic design firm, you are gonna be using PCs, so might as well learn to use the system everyone uses.
The exception would be if I somehow inherited so much money that I didn't know what to do with it. because then a mac pro fully speced would be baller as fuck to run pro tools HD with, but, thats at least 9 grand, and who has that to spend on a computer?