Replying to Very Upset with bluehouses shipping/status system..

The lack of communication to me about my skis is very poor. They have yet to tell me if my skis are shipped if they exist if im going to get them, Where they are, and when they are going to get here, I ordered them back in the preseason sale and they said 1.5 months later YAH were gonna ship them now ! So it is now november 11 still no skis leaving me very upset and wondering where the fuck they are