Basically, the story goes like this
I purchased a pair of Armada AR5's off of my buddy who won them in a comp. They were both the same graphic, meaning that they were both the right ski. I thought, big deal, I switch my skis up all the time. So, i put them up on ebay so i could turn a profit on them. I took about 8 pictures of them, and included pictures of both skis face up, to clearly state that they were the same ski. I never said that they were a right and left ski, but i didn't say that they were both the same ski. I regret not doing that, but hey, i can't change it now. So anyways, i sell the skis, to some guy. I ship out the skis, he gets the skis, and he emails me to tell me how happy he is with the skis. He leaves a positive feedback that says "Wonderful A+ A+ A+". So, pretty much, he was very happy with the product. Now, my return policy says that you have 5 days within the package arrival to return it to me no questions asked. I usually find thats fair, and in the past, i have had people return items and i have refunded them no problem.
Now, flash foward EIGHT MONTHS. That's around 240 days. That's a little more than 7 days right? Well, i get an email from the kid, and he says "Hey, i just drilled the skis for bindings and they are the same ski. I want a full refund" WHATTTTT? Are you kidding me man? So, i attempt to resolve the situation, and we exchange messages without comming to a solution. So, finally, in a last ditch effort, i offer the kid a refund of 30 percent of what he paid for them. I based this on the ammount of time that has gone by, and on the fact that he drilled them for bindings.
So, two weeks go by. No response. Today, i wake up to a delightful email from paypal. They report to me that they took 200 dollars (the purchase price) out of my bank account. They also report that they have froze my account. They inform me that this matter can take up to 75 days to resolve, unless this guy cancels the charges. So I wrote my response to paypal, and now im waiting.
I know that this is sort of a rant, and might have a few grammatical errors and what not in it, but im interested in hearing your opinion, your advice, and any sort of comments you guys have on this situation. I have been a seller on ebay for 2 years, and have over 100 positive transactions, and a perfect score on the detailed seller ratings. I have never had this happened, and it's tough when a 19 year old kid who is trying to start a ebay business to make some money and this shit happens becasue of some guy who didn't use his common sense.
So please guys, leave some feedback for me, insight, information, suggestions.
SPARKNOTES: I sold a pair of skis on ebay. They were clearly shown in the photos to be two right skis. The winning bidder buys them, recieves them and reports how happy he is with the purchase and leaves positive feedback. 8 months later, he drills the skis, rendering them almost unsellable now. He tells me that he wants a full refund and for me to pay to ship it to me. I don't agree to the terms, so he files Fraud charges through paypal and through Visa. Now, my bank account is charged 200 dollars, and my paypal is frozen. For full story, please read the above paragraphs.
Thanks NS, for your comments.
