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On my personnal experience, Ken AChenback is just as far from being a douche as you can be, the man hooks his campers as much as he can and he's uber chill.
Unless you've had really bad experiences with him directly I wouldsay that call was totally unnecessary.
nice one mike_d! thank you for standing up to this GrandpaSteeze, i agree with you.
even after he did the honourable thing and (finally) told them about this thread, he continued to make you out to be lame, when u had every right to be pissed (2 grand!), hey, coc appologised for screwing up in your case, then you thanked them for sorting it out it and its all sweet. I think i would have made a thread about it if this had happened to me - hey, it got to their attention (with the help of gramps), and it worked, u got ur money back, the ns forum helped you!
like someone already said, its in coc's best interest to keep an eye on the ns forum - the ns forum is unique, its where their whole market talks about stuff, stuff which they'd be interested in.
from this thread ive concluded that GrandpaSteeze just loves the taste of Camps penises.
''Reputable organizations who have 10's of thousand of satsfied clients do not deserve this kind of crap''. wtf? maybe i dont understand the concept of a forum, but if it needs deleting, then delete, if not then i dont get it.
Imo he took advantage of the respect he has on this site and used it to make you look like a douche, resulting in loads of stupid posts. like Static's last post, that is some of the stupidest shit ive ever read imo..