Replying to Line is cool?

A small rant - so, end of last summer, I got some new chronic blends, super pumped to ski them this year. A couple days into the season Im talking with this guy who is the Line skis warrantee rep, and he sees I have Lines, we talk, and he tells me to be sure and beat the crap out of them so I can warrantee them, because as long as its not rail damage they'll do anything. I ski all season, and at a point they began to delam under one of my heels, i assume from the pressure of landing switch. I deal with them for the rest of the winter, and as soon as I don't see myself skiing any more for the year, I send them in for warrantee, as this clearly looks like something that shouldn't happen in one season. After a month, they sent me back my original skis, saying that this isn't something they cover. A big reason I chose Line was because I knew about their good warrantee service and I assumed that since their merge with K2 it would be all the better. I am not angry, just very disappointed and would like to say that Line does not seem to have the kind of warrantee that they claim. That's about it.