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Cell Phone Insurance Questions

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Keyjibs
Posts: 135 - Karma: 10
Alright so I have Verizon and my Chocolate just got stolen on the 4th. So I know my plan will cover theft but I was wondering if anyone knew if I could select a better phone and not get charged full price for it. My Choclate sucked and I don't really want another one. Is there any way that they would contact Verizon to see if I selected a different phone. The company is Asurion and I've done a few claims before but I've always had to send in the broken one so they would know if i selected a different phone. Has anyone has experience with this company and picking a different phone then they had before?
Jul 7 2008 6:12PM
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Beef.Supreme
Posts: 103 - Karma: 16
I dont think so.
Jul 7 2008 6:16PM
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GGreene
Posts: 993 - Karma: 42
i had insurance and i sent my phone back and they sent me some shitty referbished one that is so shitty. so if you use your insurance just wait to get the phone and if its new sick. but if not just call and complain a lot and they should send you a new one
Jul 7 2008 6:28PM
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Valind
Posts: 4358 - Karma: 17
Depends on the company.  AT&T will send you the same model phone as long as it is still a current model, if its an older phone they will send you a phone that replaces your current phone or something that is simular.  I am not sure about Verizon's policy on Insurance or what insurance compnay Verizon uses.  It shouldnt be refurbished though if you claim it under warrenty.
Jul 7 2008 6:39PM
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finssidedown
Posts: 509 - Karma: 10
Dude I had a chocolate and that thing was a POS.  I was on my 4th one until i said fuck this and bought a env off a buddy.

Oh yeah they wouldn't let me trade up for a betterphone too.  They just kept giving me shitty refurbed chocolates.
Jul 7 2008 8:13PM
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