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Warranty ??

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jmickels
Posts: 1026 - Karma: 48
I got a pair of dynastar nothing but troubles from evo gear about 3 months ago and since then i have sorta trashed them......and i was wondering if i would be able to get wearranty on them.....both the problems on them are from impact i think....but not positive about dynastars warranty....heres some pics of the worst parts

Base.core
not sure whats happened here but it doesnt look good

Top sheet

Ski......top sheet?
so do you think i will be able to get warranty on them....and if i do would they send me this years ski or the same one as i have ....the 06/07


thanks for reading
Feb 11 2008 12:01AM
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P.J.S.
Posts: 1782 - Karma: 11
Using your words, you trashed them, and the problems are from impact. Sounds like your fault to me, I wouldn't count on a warranty.
Feb 11 2008 12:05AM
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jmickels
Posts: 1026 - Karma: 48
well see the thing is i dont think i really did much to them that could have caused this.....since its my frist year skiing.....but i donno and im asuming tis from impact cause im not sure how else it could have happened......what would happen if i did send them in to warranty and they didnt want to warranty them....would they jus send back..
Feb 11 2008 12:09AM
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P.J.S.
Posts: 1782 - Karma: 11
Never had to warranty a ski before. If it's your only pair, you might want to wait until the end of the season before trying to warranty them. But I guess it wouldn't hurt to try, the worst they could do is not warranty them.
Feb 11 2008 12:11AM
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jmickels
Posts: 1026 - Karma: 48
ya, i have another pair of skis....so it wont matter cause i dont us them much nymore
Feb 11 2008 12:15AM
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steezemeister
Posts: 1186 - Karma: 37
evo gear is like the best company out there for customer service, talk to them and they'll help you out
Feb 11 2008 12:16AM
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skiwithchuck
Posts: 115 - Karma: 39
Dynastar should warranty that tip/tail delam, really! Just send them back, youll probably get a new pair, they are usually good about that kind of stuff. And about that compressed edge, thats not warranty material at all, quite the oposite...
Feb 11 2008 12:23AM
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jmickels
Posts: 1026 - Karma: 48
ok, ill give it a trie cause im not really using them right now
Feb 11 2008 12:25AM
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bobs
Posts: 4801 - Karma: 868
the tip/tail delam should be covered.

the edge bump is rail damage which is practically never covered
Feb 11 2008 12:27AM
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jmickels
Posts: 1026 - Karma: 48
ok, so they will still warranty the skis even thought there is the edge bump.....and how long would it usually take for warranty and also could u request a bigger size...and they will send this years skis most likely??
Feb 11 2008 12:30AM
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bobs
Posts: 4801 - Karma: 868
Contact the shop you bought them from.
They can usually tell you for certain if it is warranty able. 
From there, they contact a rep and mail them in for you.
Depending on the shop they may just give you a pair off the shelf.
If not you'll have to wait 1-3 months on average for them to ship back another pair.
As long as you stay within the same model you can usually change size
If not most shops will let you switch skis for anything of equal value or you pay difference.
If you warranty in the fall/ early winter you'll usually  get this years graphics.
If you warranty late winter/spring you may get next years graphics depending on the company.
Feb 11 2008 12:56AM
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skiwithchuck
Posts: 115 - Karma: 39
The more damaged is your ski, the less likely they will warranty a potential defect like that delam...
That said, 1 edge bump is nothing so warranty them and ask if you can get the limited edition vintage topsheet BTs, they hawt!
Feb 11 2008 1:34AM
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