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December, 2024

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Complaining to rossignol

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spudz
Posts: 2564 - Karma: 5
anyone got an email adress that I can email? its a bitch finding one on their site, its not even in the page sources.

would be grerrrate thanks guys.
Jan 16 2008 1:21PM
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vtrider
Posts: 1988 - Karma: 41
whats your issue?

send me an email and I will make sure to get it to the right person.

rihm@rossignol.com

Matt

Jan 16 2008 1:33PM
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80*s4eva
Posts: 423 - Karma: 43
Hey- do you work for Rossi?  If so maybe you can help me out.  I got some scratch fs last year.  I skied them maybe 7 times...mainly used my other skis-never did rails with them.  At the beginning of this year I cracked them in half between the toepiece and the tip of the ski.  Its still connected just looks like it rockered and flops around.  I got them proform...can I just send them back to Rossi or do I have to go through a dealer?  Like I said I have barely used these.   Not sure if you can help I have the 800 # I'm going to call just wanted to see what you thought.  Thanks! 
Jan 16 2008 3:48PM
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vtrider
Posts: 1988 - Karma: 41
Send them back.  Call warranty (435) 252-3300 - ask for warranty/repair and they will instruct you what to do.

Jan 17 2008 5:13PM
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bobs
Posts: 4801 - Karma: 868
yeah dude, i've snapped 2 pairs in the last 4 years. They're real good about warranty, hassle free and fast.  I may switch end of this year though, the edges have fallen out on my last 2 pairs. you can't warrenty that :(
Jan 17 2008 5:18PM
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