Replying to Binding Warranty HELP for the Salomon z12 Ti piece of poop

These bindings have ripped out twice now, the first time the whole heel peice came out, the second time the base plate snapped and the bolt came out after being heli coiled. Anyone know the deal with binding warranty? what does the warranty cover? caus i feel like them ripping out twice will compromise the ski. Is this just a case of a bad mount? anyone have any experience with this binding or the salomon warranty process?

thanks for the help

PS dont buy this binding.