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I ordered my ar6's last week on thursday and they came in today so for all of you scared to order from them dont be they ship em out quik well atleast for me they did
They do well on large orders, like skis. I ordered my mojos from them and they got here in 3 days. but on smaller orders they think are less important, sometimes shit gets screwed up
the only problem i've ever had with them is that i ordered three tee shirts and they sent me two of them because they were sold out of one of them. they only charged me for two shirts though.
It sounds like a lot of the "problems" are because people weren't paying attention and didn't read their order carefully. People complain that it took longer for small orders: with an order of $200 or more you get free 2/3day air, but under $200 you get regular shipping. Also, sounds like people bought things that were out of stock. If you read carefully, it says on each item if it is in stock, out, or pre-order. Also, a lot of people say shipping took forever, and those people are from Canada. Boxes get stopped at customs, shipping over a border takes a long time, get used to it or order from a Canadian shop to avoid the problem. I really wonder how many orders Getboards actually screwed up versus how many people just didn't read carefully...
Anyway, I've done 3 orders with them with no problems and I've called and e-mailed them on a number of occasions and found customer service to be to notch.