Replying to Broken iPod

So in December of 05, I got a 20 gig 4th generation ipod. For three months, it was fine. Then in March, right before spring break, the click wheel decideds to suddenly stop working, wont do anything. I call the help line at HP, they cant figure it out, have me send it in and a few weeks later i get a new one in the mail. Now once again, this new one worked well, for a little less than a year. Then it wouldnt play anything, all the music was deleted off it, wont connect to the usb port. Once again i contact the support staff. This time it is "sorry, this is an unfixable problem. your warranty was up one year ago. you can recieve a new ipod for 270 dollars.

Gotta love the quality of the product. By the way i keep very good care of it, it is always in a steel protective case.