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Salomon Warranty

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Enzo
Posts: 758 - Karma: 14
Will they still warranty a delamed ski if I dont have a recipt for the purchase?
Jan 29 2006 11:49AM
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drewski00
Posts: 1415 - Karma: 10
the shop that you bought them from might still have an extra receipt cause im pretty sure they keep copies of them
Jan 29 2006 1:13PM
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Enzo
Posts: 758 - Karma: 14
yea, but i didn't buy them from a shop. I got them from someone on here, brand new. I only have the recipt for the binding and the mounting job. However, they are the foils and have only been released for like what, 6 months?
Jan 29 2006 1:53PM
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Enzo
Posts: 758 - Karma: 14
by the way, how good is salomon with warranties?
Jan 29 2006 2:27PM
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MrPantyDropper
Posts: 5016 - Karma: 65
awful..
Jan 29 2006 2:35PM
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Enzo
Posts: 758 - Karma: 14
have you had experience dealing with them or are you just saying that because you dont like them?
Jan 29 2006 4:34PM
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*rkp*
Posts: 8198 - Karma: 257
they are super good they'll warranty anything
Jan 29 2006 4:39PM
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poofartpee
Posts: 7436 - Karma: 1,538
how bad is the delam?
Jan 29 2006 5:08PM
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Enzo
Posts: 758 - Karma: 14
not too bad...maybe like a 3 inch section under heel on one side. But i have only ridden them for 4 days.
Jan 29 2006 5:28PM
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Ryanvdonk
Posts: 12811 - Karma: 1,971
i don't know how much luck you'll have without a reciet, if you call them and they say no, try riviting them.
Jan 29 2006 5:41PM
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Enzo
Posts: 758 - Karma: 14
that's fine. Salomon will just start the warranty period from when they started production, not the time i purchased it.

But seriously, has anyone here delt with salomon's warranty department and tell me if its worth taking out the bindings right now and sending them in. I dont want to get these skis back 2 weeks later and then have to redrill them again.
Jan 30 2006 2:53AM
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Enzo
Posts: 758 - Karma: 14
http://images.dr3vil.com/files/default/136_3608 altered.JPG
Jan 30 2006 3:58AM
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Enzo
Posts: 758 - Karma: 14
http://images.dr3vil.com/files/default/136_3608%20altered.JPG
Jan 30 2006 3:59AM
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Enzo
Posts: 758 - Karma: 14
Click for larger image
Jan 30 2006 4:00AM
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Enzo
Posts: 758 - Karma: 14
would they warranty that?
Jan 30 2006 4:01AM
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Enzo
Posts: 758 - Karma: 14
there is a gap between the edge and the sidewall.

and no, I have not used these skis on any rails or boxes. I think i might ski these a little more and then try for a warranty...
Jan 30 2006 9:09AM
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Justo8484
Posts: 3905 - Karma: 205
nomensteven's got it right on. take them to a shop and they will get in touch with salomon about it. depending on the shop, you might have to pay shipping. usually if its coming from a shop, companies dont care if there is a receipt or not. i've sent skis back to salomon before without a receipt and had a new pair waiting for me at the shop in under two weeks. you can call salomon and find out the status of your skis, where they are, etc, they were super helpful to me. it looks like its a warrenty issue to me.
Jan 30 2006 9:20AM
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Enzo
Posts: 758 - Karma: 14
i am sending them back. The only thing i am worried about is that somehow a piece of metal like 4 mm got embeded into the base beside the edge opposite of the delamed edge. Will that look like I slid a rail with them?
Jan 31 2006 11:29AM
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