Replying to RCRs reply to their parks this year
well i wrote RCR and told them how gay the new parks were etc all the stuff we talk about on here and heres what they wrote back:
Hi Ben,
Thank you for contacting us here at Resorts of the Canadian Rockies. While my somewhat late response may indicate otherwise, we do appreciate your feedback and interest. An in-depth assessment of our terrain parks with respect to usage and safety was undertaken prior to opening this season. Based on our findings and substantial feedback from our guests, we concluded that our Terrain Parks, whilst popular with a number of our guests, were too advanced for the majority of our guests and thus limiting in terms of usage. As you can appreciate, the building, operation and ongoing maintenance of a Terrain Park requires considerable investment. This investment becomes difficult to justify if the majority of guests don't use it. In an effort to appeal to a wider audience, we have reduced the size of our features. Going forward the future of the terrain park program is under continual review. We value and welcome your comments as part of this process. Thank you again for taking the time to write to us.
Yours truly,
Christine Madill
Executive Assistant and Guest Service Coordinator
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