Replying to Line Warrenty

Sorry i posted this in the wrong section. Is Line good with warrenty situations from your past expierence? My edge is coming through my base so there is basically metal sticking out of my base. I can still ride them so i dont want to sent them back unless they are almost definatly going to warrenty them. just wondering if you have tried to warrenty lines and if they did it for you. i tried calling them today but i couldnt and their website STILL isnt up.