Replying to Faulty DVDs (SM3, HAppy Dayz)

Okay, Ijust found a store with SM3 so I bought it, rushed straight home, threw it in my DVD player, get to the menu, and BAM - the screen freezes. Same god-damn thing happened when I bought Happy Days. Ive got a multi-region DVD player. Also the ski shop I bought it from said the same thing happens to them, it just freezes up the whole machine.
Weird thing, they both play on my Laptop, but not the big DVD.

Help pleeeease...


Made in Tasmania.

Suitable for ages 5+.
Set includes lots of guns and ski equipment.