Last week I was skiing at my local hill, and i managed to completely break my marker griffon heel piece off of my brand new Thalls. I basically landed a 540, and the whole thing just broke right off the rail. Clearly this is a manufacture defect, so i know it can be covered under warranty.
So i went into my local marker deal (happens to be an Erik's bike shop) and show them what happened. The tech then proceeds to tell me that this doesn't happen to marker bindings, and i might have bought a fake pair of bindings. I'm completely shocked that he would say this, especially after he mounted them on the skis for me. Anyway, he says he can get them warrantied, but he needs some sort of receipt.The problem is i bought these bindings online, and don't have any record of the sale.
My question for you is how should i go through with this? I've tried to find ways to contact marker directly, but with no luck. Thanks, any help is appreciated.
