Replying to Fuck rocket boxes

alright so you guys ready to hear some crazy shit? so last night my mom drove to go pick up my sister at a friends about an hour away from where i live. So shes driving and its relatively mild weather, and she wasnt bookin or anything, its a subaru outback. anyways, we have a rocket box on the top for skis and poles and gear and everything, in the middle of nowhere the top of the rocket box rips clean off. my mom gets home at around 10 or so, says she counted the skis, theyre all there, so all i say is "alright thats good, but it sucks that the box got fucked up." think nothing of it and go to bed. i wake up at 6 in the morning and hear my mom telling this to her friend on the phone. "yeah, ethans new K2's flew out....idont know, i must have missed it." needless to say i kind of flipped shit. i have been waiting since august when i bought them to try em out, and got em mounted with new bindings and everything. We went looking for the skis, and found one, totally fine, the other ones still gone. So homeowners insurance re-imbursed us for $800. fuck yeah right? wrong. theres a $500 deductible. has anyone else had there rocket box rip clean off?