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Video Gallery Feedback

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Mr.Bishop
Posts: 22708 - Karma: 76,633
Please use this thread for feedback on the video galleries
Sep 18 2011 4:01PM
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bret
Posts: 2845 - Karma: 833
this. when you click 'videos & embedded' it always goes back to toprated of the day, then when you click back to 'month' or 'all time' it defaults back to 'videos' instead of 'videos & embedded.' so it's impossible to view (or get views for) toprated embedded videos.
Sep 21 2011 4:40PM
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hawaiiansteeze
Posts: 3255 - Karma: 3,226
came here just to say that. went to look for some shit to watch and i cant even get to it
Sep 21 2011 4:44PM
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hawaiiansteeze
Posts: 3255 - Karma: 3,226
but i do want to say the video section does look cleaner imo. i understand that you guys are trying to encourage people uploading their videos to your site now that you got HD. but it shouldnt restrict the videos that have been uploaded to vimeo in the past
Sep 21 2011 4:47PM
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Downtofilm
Posts: 6896 - Karma: 20,395
my video peaced. Tom wallisch - Banger of the week.
It should be top rated but its gone...
The latest section also does not work.
Sep 21 2011 5:14PM
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GANDALF
Posts: 6303 - Karma: 6,578
its too confusing for me i am disappoint
Sep 21 2011 5:37PM
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A.Eberhard
Posts: 4426 - Karma: 415
Yeah I'm getting 2010 videos under the latest section.
Sep 21 2011 6:03PM
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antwone
Posts: 1352 - Karma: 157
just get it back the way it was ......
Sep 21 2011 6:53PM
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MacMahoooon
Posts: 9009 - Karma: 3,305
We are still making tweaks. The latest is something that is getting fixed its just ended up like this temporarily. It will be back
Sep 21 2011 8:11PM
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nitsua
Posts: 4631 - Karma: 726
I think everything is super confusing now, and I personally think that the videos being watched section is extremely pointless. It seems like people are having trouble getting views to new videos, why bother even using NS if it gets hardly any views.
Sep 21 2011 8:22PM
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maxpeters
Posts: 11 - Karma: 309
.
Sep 21 2011 8:31PM
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yeahno
Posts: 4008 - Karma: 3,414
so i recently uploaded my summer edit, its not embeded. I went to My Media, All Videos, saw the video, clicked on the "i", and i couldnt change the category from private, and i couldnt do this with the embed version either. anyone else have these problems?
Sep 21 2011 9:02PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Of course its not facebook... its newschoolers.

Please, please, please... stop looking short-sighted here.

Why are you even uploading videos other places? I mean lets work on that issue. Upload here. Stop giving your awesome ski content to facebook / youtube / vimeo... in general STOP GIVING YOUR SKI VIDEO TO SHITHEADS IN SAN FRAN WITH BAZILLIONS OF VENTURE CAPITOL DOLLARS.

If you want to keep shit skiing, then bitch at us until we have the tech you need to upload here.

THEN - apply for the producer program. Shit - we'll pay you WAY better than any other hosting service to be a premium producer here.

I'm failing to see why everyone is complaining about embeds, when we as a group can actually take over the entire world of ski video media together. We can help you make money, and you can help us have awesome video content.

Think long term vs. short. Tell us what we need to fix so you can stop throwing your content into places where the people who host it don't give a shit that you exist.

Sep 21 2011 9:37PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
In my mind, webisodes and edits are two COMPLETELY different things.

Edits, are one-offs. They're just a bunch of clips sewn together.

Webisodes tell a story. They're a series of edits that have a connecting theme and story that runs throughout a season.

Sep 21 2011 9:42PM
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yeahno
Posts: 4008 - Karma: 3,414

130446317783.jpg

Sep 21 2011 9:47PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Listen fair enough. We will fix this. We will ALWAYS support embedded media that comes from the past.

But again - why do you care so much about embedded media when you can upload to newschoolers and be part of the revolution?

Tell me why and we'll fix it. If you don't have a good reason... AGAIN - apply for the producer program and get paid for your edits getting fat views.

Seriously guys - lets change the entire model of video business together. We're ready and willing to do what it takes. Are you?

Sep 21 2011 9:48PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Wait until the desktop uploader app is ready to rock in production. Fuck 800mb... we'll push the servers as far as they can go.

We have 1.5gb tested, and we're pushing as far as we can go.

We're here to support the budding talent in this industry. We want to host your videos, help you monetize them, and help build you into a pro.

We are not fucking around with this in any manner.

Latest videos... what do you mean whats up? Specifics are key... we're dealing with a bazillion bugs right now. :)

Sep 21 2011 9:56PM
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monkatizer
Posts: 4704 - Karma: 1,518
theres shit from like 3 yrs ago in there
Sep 21 2011 9:58PM
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katrina
Posts: 2395 - Karma: 15,192
You site admins should make an edit to show everyone how much work goes into a site upgrade like this. ive done some code and even dealing with just myself is difficult, let alone thousands of other people you don't know.

I don't think that the majority of people understand what a huge undertaking this is, and if they could I bet they would gripe less.
Sep 21 2011 10:03PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Whoops... reported.

I'm sure Paul will fix it when he gets up tomorrow.

Sep 21 2011 10:04PM
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WillStart
Posts: 3955 - Karma: 3,192
???



A lot of us know how much work it takes (or have a general idea, at least). But are we not supposed to complain? Their job is making and maintaining a website FOR US. A huge part of their job is constantly improving the site to keep us coming back, which in turn makes them more money. So it's important for them to hear our complaints and fix what we don't like in order to make the site better.



That's like saying that just because a restaurant puts in a whole bunch of effort to make shitty food (not that NS is shitty in any way), they should just keep doing what they're doing because at least they're trying hard.
Sep 21 2011 10:57PM
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MacMahoooon
Posts: 9009 - Karma: 3,305
Will you are totally right in that you guys are our customers, and in the end are the users. What many people fail to remember is that out of 150,000 of you, there will be differences of opinion in how some things should work. People always hate change, ALWAYS, no matter how positive it is.

Doug talks about a revolution to ski media in the industry, and that's what we are striving for. To get there we will have to make changes. We had the old video system with flaws, and people wanted changes. To enable those upgrades like larger files, HD content and better ways to have things seen, we esentially had to scrap the entire thing and start from scratch. We are happy to work and find happy median, like bringing back the layout and latest videos, but these as well require work on our side so bear with us.

In the mean time please help us make it a kick ass system. If you something you don't like, then take a second and tell us why and what you think would improve it, just realize not everything can be changed exactly the way you like. Some people have done a great job at this and we are happy too take your ideas into consideration and use those that make sense. The people who would rather say "Fuck Change" or "It Sucks, put back the old system" are not helping, so sorry when you don't get what you want.

We work day in and day out to make this site something for the entire community to enjoy. You make not like everything we do, but know damn well we intend to do everything possible to make this the place on the internet for skiing, and we have never forgotten why we do this.

We'll get through this together.

Enjoy!
Sep 21 2011 11:17PM
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hawaiiansteeze
Posts: 3255 - Karma: 3,226
very stoked. i think everyone should sit back and chill for a couple weeks and see how it turns out.

it just sucks that its happening at the time of the year where everyone is getting stoked for skiing and watching videos is all we have
Sep 21 2011 11:54PM
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monkatizer
Posts: 4704 - Karma: 1,518
your video is now in the summer section
Sep 21 2011 11:59PM
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TOAST.
Posts: 7486 - Karma: 36,095
are you using Internet Explorer cause that freezes when Im at school. Chrome is working fine though.
Sep 22 2011 12:30AM
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katrina
Posts: 2395 - Karma: 15,192
There is a difference between a constructive comment about something someone believes needs to be changes. It's an entirely different thing to just bitch about how they don't like change or that they are ruining stuff.

They are asking for us to help them make the site better for us, so jumping down their throats while they are in the middle of fixes probably isn't that constructive.
Sep 22 2011 12:46AM
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WillStart
Posts: 3955 - Karma: 3,192
Saying they don't like the change is constructive...it means they thought the previous system worked more smoothly. nothing wrong with that. sure a lot of kids say it prematurely, but just because a complaint doesn't come with advice doesn't mean it's useless. And to be honest, I think there have been a surprisingly low number of complaints without advice. Look back through this thread. A good number of complaints, even if short, are about one thing in particular.


And I would argue this is a much better time to complain. They're flexible right now, and they want to make the system the best it can be. So why not tell them what we don't like when it's still going to be easier for them to fix it? It would be pretty stupid to wait until they have the entire system in place before saying what we don't like, don't you think?



I know it might seem like some kids are harsh (and some are), but criticism is what helps a business thrive. You might feel bad for the admins for getting a lot of hate for some of the changes, but that's exactly what they're looking for. They need to know what to do. Plus, kids complaining shows how much they use the site, how important it is to them, and what they like about the current system. So in a way, it should almost be flattering.

And as MacMahoooon said, there will always be people who hate change for no good reason. So to complain about those kids is going to be a complete waste of your time, because they will always be like that.
Sep 22 2011 1:23AM
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katrina
Posts: 2395 - Karma: 15,192
You sir make a lot of sense!
Sep 22 2011 1:28AM
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family_vacation
Posts: 6200 - Karma: 7,840
A little thing, but there is something that bothers me when you are watching videos. When you are on the video, you can click on their name on the right side to go though the scrolling list of their videos. I would like if the list started at the latest videos instead of their early ones. I know people would rather watch my later videos instead of my first ones, and I bet that is the same for a lot of people.
Sep 22 2011 1:34AM
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bret
Posts: 2845 - Karma: 833
awesome, i'm glad to hear that you'll support embedded media that comes from the past. thanks so much! i really welcome this response and i'll explain why.

here's why i care(d) about embedded media:
1. i felt like, with the old NS uploader, that the media playback was not of the same quality as if i had uploaded to another video hosting site.
2. i could watch and share embedded videos on mobile devices with friends and fam if there wasn't a computer around, which i couldn't do with the NS uploader.
3. line does the majority of their video marketing through youtube, so it was easier if i had a good video to refer them to the NS page and they could drop it directly from there into their youtube playlist.

however, with all the improvements that i've heard about the new NS uploader, i'm very excited to try it out and i'll definitely be using it for my next upload here. i watched willstart's new vid and the quality definitely seems to be improved. if the quality is as good as advertised and mobile device support is forthcoming, then i won't have much reason at all to be attached to embedded video.

i appreciate what you're trying to do, and i think it's a kick-ass idea that will ultimately strengthen this community and provide a fantastic opportunity for up-n-coming producers. so thanks! it seems like where people are feeling the rub is that they feel like support for what they're used to has been dropped before they've had a chance to try and embrace the new upload system. i know this isn't your intent, and overall i do think the changes are well-intentioned and will turn out for the better; but the feedback is that the new layout has had the effect of pushing popular media in the old format to the back burner before folks have had a chance to even try the new uploader. let's all playtest the new product with the whole community on board before dropping support for the outdated formats. and it sounds like that's what you're going to do, which is awesome. that way, it can really be a popular revolution of people embracing the new format, rather than doing it because the system forced them to.

hope it works out!

Sep 22 2011 1:36AM
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grubz.
Posts: 21 - Karma: 10
I like it just make sure people with ie can watch videos, this really sucks.
Sep 22 2011 7:59AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
I really like what you're saying. The difference is in the TONE that people use. For sure its a sublety, and yes we're big boys who need to make our customers happy... but it sure is frustrating to dump your life into something and read comments with slightly hostile tone to them.

Its the dismissive nature that we are not willing to adjust that is frustrating. People make comments which give a huge sense of entitlement, and a lack of respect for our intelligence - that makes us unhappy.

In the end, we don't bend to your demands as easy if you aren't positive and constructive with us. Its very easy to say "Well fuck you then, you'll deal with it." - however this isn't the way we do it here. But you are BANG on Katrina when you say that it would be better if people gave us a little respect for the hard work.

Will I understand what you're saying too, but you do not get extra points by being hostile, mean, disrespectful or dismissive of our work. You get less.

Honestly, when we decide to change our minds is when someone makes a well thought out suggestion as to why they like something a certain way. Usually when people just say "the new layout sucks get the old one back" I'll completely ignore it.

The reason is that an end user can't always know what they want NEXT. People don't like change, but they also don't like things that stay the same old boring thing forever. We as software development professionals have to analyze massive sets of data and feedback, as well as build hugely complex systems to give you the next big thing.

So often when you say "This sucks" we say to ourselves "Yes, but you don't see the reason WHY we did this. After a few weeks of complaining, you and the 300,000 other people that come to Newschoolers every month and never log in are going to fucking LOVE this.

Stay intelligent and stay classy. We will listen. Never just say "This sucks" because we just ignore that.

Its like list layout. Everyone said "I hate the big icons". I went ahead and asked Paul to make the icons smaller... looked like shit. We played around with things... but then I looked through the old system and realized it was the column-ized data that you guys liked.

It was easy to see videos that were either rated well, by someone you like, or had comments and views... and each person could get a different experience from it.

The icon size and list format wasn't the issue - the real issue was the ability to see certain data you care about. The layout is irrelevant as long as you get that data.

You always have to think two levels deeper than "I hate this" so we can get to the root of the issue and get back to killing it.



Sep 22 2011 9:52AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
1. You were completely correct. This is why we never forced upload only. The old system was (to be frank) horseshit.
2. mobile works right now. Android supports flash, and everything works in HTML 5 for iOS devices. Try it.
3. So I guess we need to get Line to change where they post their videos. :)

Do try the mobile stuff. We made sure it worked across all platforms. Still a touch buggy, but definitely does the trick.

Sep 22 2011 10:27AM
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sebz4
Posts: 70 - Karma: 1,230
hey bishop,
the only thing i have to say is that i feel like there's less people looking at the videos right now or the top rated section isn't as popular as it was... I'm looking forward for changes but as long as it's easy to browse and everything, for example, i won the coors light mountain challenge this year and newschoolers did a great job for my views, and i feel like if the contest was today, i reaallly wouldn't get as much views as i got last winter! But this is only my opinion, i'm sure you guys are going to make something special with that video section later, and if you're talking about money, i'm 100% down with it!!!
Sep 22 2011 10:45AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Well I can GUARANTEE you that there won't be as many views today as there was last winter. NS is like twice as busy mid-winter... so the data can't be compared and a decision made on now vs. mid-winter.

Top rated is also different now. It has day/week/month/all time views.

Something that we did do was split up the video experience much more. So there's places where you go to discover and rate, places where you find random good videos, places where you always find good videos, and places where you go to watch channels full of good videos.

Its all organized in an extremely strategic way to have videos flowing throughout the whole system. Sure it might take a bit to get kick started, but once its going it will be much easier for anyone to drop into the site quickly, click "videos" and bam be assaulted with awesome ski video.

You guys as the core community are the first round of uploading and sorting. Then everything else is designed once it gets into the system to be really easy for anyone to just lose themself in ski video.

Sep 22 2011 10:57AM
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TOAST.
Posts: 7486 - Karma: 36,095
Just tried IE on my computer and it also freezes up for a while when trying to watch a video. Not sure if its just because IE sucks or if there is something NS can do to change it.
Sep 22 2011 11:00AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Yeah we've identified the IE issue.

There's a known solution to this: Stop using IE.

Lol...

But seriously though, its been identified and a solution will come as soon as we can get to it.

But seriously stop using IE.

Sep 22 2011 11:32AM
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Milksteak
Posts: 9948 - Karma: 833
I LOVE the new top-rated. So much better.
Sep 22 2011 11:46AM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
I think so too! It actually changes now. Early on in the day the top rated of the day is blank, but as the day goes on its fresh cool stuff to watch.

This whole system is designed to do a way better job of finding fresh hot awesome ski porn to watch.

Sep 22 2011 11:50AM
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Milksteak
Posts: 9948 - Karma: 833
Yeah exactly. It's really nice being to just see the top rated videos of today, weekly etc.. Makes video viewing much more enjoyable. Big ups to ya'll for doing this.
Sep 22 2011 11:52AM
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Mr_pretzel
Posts: 4616 - Karma: 1,289
Everything is fantastic!

I like the new way stuff is displayed. Also adding latest was a super good idea.
Sep 22 2011 12:09PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Yeah as I look back I'll take a fail on taking that away.

I got caught up in this view, which is SWEET:

https://newschoolers.com/videos/11.0/Edits

Often when I want to watch a video, I either want it to be random, or of a specific type. Today I was in the mood for edits, and didn't want to see single jumps. That's why I liked that view so much.

However having the latest added mixed in makes a ton of sense as well. I can admit when I was wrong. :)

Sep 22 2011 12:22PM
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Mr_pretzel
Posts: 4616 - Karma: 1,289
Also watching way more videos with this new system.
The whats being watched now is genius.
Sep 22 2011 12:46PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Now you can select any combo you like.

Sep 22 2011 3:13PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
We fixed the issue in IE.

Sep 22 2011 3:15PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
I'd like to point out as well that NSTV is definitely where webisodes will go. The whole idea is that people can create their own channels to organize their series in.

Cults can create their own NSTV channels as well, and contribute as a cult.

Sep 22 2011 3:19PM
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WillStart
Posts: 3955 - Karma: 3,192
Is that already possible, or have you guys not put that part of the system in place yet? because being able to create a channel is such a good idea
Sep 22 2011 3:42PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Yeah that's the whole idea behind MyMedia. That is why the system is so complex, because there is an immense amount of media management that becomes necessary as soon as you realize the channel structure.

So far the channel management and channel browsing stuff isn't perfect, which is why we haven't fully released it / talked about it. If you want to try making a channel you can.

1) Open MyMedia

2) Click "View All Videos"

3) Upload all the videos you want by clicking the little film strip with an upwards arrow in the top left. Concurrently you will also be able to use the desktop upload app (still in finishing stages)

4) Under "Video Channels" Create a picture gallery that you want to show.

5) When you have uploaded and tagged all of your videos, they will display in your MyMedia. If you wish you can select "Unpublished Only" to see only the media items which are raw.

6) Select and drag any items you want into the Channel on the right, a conformation of how many items you added will briefly appear as a small number.

7) Click on your Channel, to bring up the Channel in MyMedia view

8) Click the icon in navigation at the top which looks like a 4-way arrow (on right of the icons, just to the left of search)

9) Use this tool to re-order items in the gallery as you wish them to display.

Done!

Now, we don't have any solid linking to the channels, because they are simply not ready for primetime. In the future it will be a lot easier to find the ones you've created, and check out others.

For now, to find your gallery you have to go NSTV view (https://newschoolers.com/nstv)

Then click "Channels"

Scroll down until you see "member Channels" and click that

Search for your new channel

Click on your new channel.

Blammo.

_____________

Again - don't fret at how clunky this experience seems. This is what we're still working on, and the reason that this has not been more publicized. Its confusing as all hell, but will be smooth once we finish a few more elements.

Give it a go, and link to a channel in here so we can see if it works.

Sep 22 2011 4:23PM
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Milksteak
Posts: 9948 - Karma: 833
That is too fucking cool^ Good job guys.
Sep 22 2011 5:44PM
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Mr.Bishop
Posts: 22708 - Karma: 76,633
Cults can make channels now too. So your crew could have a cult, and all add media and manage an NSTV channel together.

Again - its too much to blast out all at once. We'll do our best to write up some guides to all of this so its easier for you guys to grasp.

Sep 22 2011 5:56PM
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yeahno
Posts: 4008 - Karma: 3,414
YES IT WORKS. &hearts
Sep 22 2011 6:34PM
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