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The skullcandy warrenty

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a_pla5tic_bag
Posts: 9215 - Karma: 5,398
Does it really matter what date you purchased something cause I don't remember it at all. Also i'm sure someones used it, how'd it go? One of my smokin buds ear phones stopped working.
Nov 19 2010 4:00PM
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a_pla5tic_bag
Posts: 9215 - Karma: 5,398
ahh i spelled warranty wrong. and how did any of you send out the headphones, did you sue a little box or an envelope?
Nov 19 2010 4:05PM
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dan09uk
Posts: 215 - Karma: 108
i sent two pairs in to get warrantied. one i broke skiing (icons) and the other ear buds on one side just stopped working. They replaced both and i didn't have a recipes or the packaging. I emailed the uk contact address. They told me to send them in and they sent me two brand new pairs within a few weeks.

I posted them in a padded envelope

personally i wont buy anymore skull candy though, both pairs broke again with 2 months of light use over the summer.


Nov 19 2010 5:31PM
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Phog.
Posts: 516 - Karma: 184
maybe if you shut the fuck up theyll send you new ones...
Nov 20 2010 12:44AM
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CoachG
Posts: 2546 - Karma: 448
Just went through this process so I can tell you all there is to know. Both of my buds stopped working so i did the warranty claim through their sight. they send you an RMA #. I sent my buds into them in just a regular envelope. A week later they e-mailed me and put Money into my account on their site. I bought new ones with money left over. They give you an extra $7 bucks for shipping, but my new phones qualified for free shipping so i still have some extra $.
Nov 20 2010 10:18PM
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Groovy.uvy
Posts: 849 - Karma: 73
same thing dude...I'm seriously thinking about complaining.  I paid like 10 dollars to ship my headphones back, and its been almost a year now with no response..poor customer service
Nov 21 2010 11:26AM
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a_pla5tic_bag
Posts: 9215 - Karma: 5,398
Yeah I guess I'll give it a shot then, nothing better to do with the broken pair I have anyway.
Nov 21 2010 12:05PM
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