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How to fix a missing or unsupported codec

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Blurst
Posts: 13577 - Karma: 10,169
Today I got footage from a friend that he shot of me over the winter and it is in .MOV and when I import it into vegas all that shows is a black screen.

I have had this problem before but I just made the file a .WMV and it worked fine. My problem now is that when I try to convert it I get an error message saying that it cannont be coverted because unsupported parrameters or a missing codec.

How do I fix this?
Aug 16 2010 9:16PM
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207
Posts: 8969 - Karma: 3,846
is it showing playback on your computer if you just click play without putting into vegas?
Aug 16 2010 9:37PM
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Blurst
Posts: 13577 - Karma: 10,169
When I try to play them back quicktime asks me to download a plug in so that I can watch them.
Aug 16 2010 9:41PM
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207
Posts: 8969 - Karma: 3,846
hmm, try converting from .mov to .avi or .mp4?
Aug 16 2010 9:51PM
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mBall
Posts: 1690 - Karma: 2,827
version of Vegas do you use? I have Vegas 9 platinum and it works fine with all codes I've tried including mov. And mts.
Aug 17 2010 1:37AM
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Shredability
Posts: 2756 - Karma: 501
Yo, If you have Vegas 9.0 update to the latest quick time. If you have Vegas 8.0 update to 9.0 then update to the latest quick time.

Apple wrecked Vegas 8.0 with there latest Quick time and Sony patched over in 9.0
Aug 17 2010 1:50AM
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Blurst
Posts: 13577 - Karma: 10,169
I have vegas 9.0, I have also tried to convert to .avi with no success.
Aug 17 2010 5:18AM
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Blurst
Posts: 13577 - Karma: 10,169
bump
Aug 17 2010 10:35AM
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Galin
Posts: 2342 - Karma: 3,940
was the footage captured on a mac? If so then it was captured using the apple intermediate codec which is only available for macs. If that's the case then you'll have to have your friend use compressor to export it into a format you can handle.

hope that helps.
Aug 17 2010 12:08PM
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Shredability
Posts: 2756 - Karma: 501
Update to the latest quick time!!!!
Aug 17 2010 8:30PM
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Blurst
Posts: 13577 - Karma: 10,169
It was indeed thankyou very much
Aug 17 2010 10:20PM
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JStrathern
Posts: 8747 - Karma: 1,536
yep, like they said update quicktime. I just got Pro 9 64-bit and nothing would work, updated and now its great.
Aug 17 2010 10:36PM
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