So I just thought I would comment on owning a couple of pairs of poles. I have owned two pairs of Carbons now. I broke both. In my opinion neither incident should have broken a pole, but I still absolutely love the poles and will probably still buy them in the future. That being said, the last pair that I broke, Joystick replaced. I e-mailed them explaining the situation, that in fact the pole I broke I purchased from someone else, not even retail. I thought they wouldn't do anything, but sure enough, a week or so later I get a tracking number and a brand new pair of Carbons show up.
Thanks Joystick. I'll keep buying your poles.
