Replying to Backcountry/dogfunk.com

Just wanted to share my recent experience with backcountry.coms alternate website dogfunk.com. about 2 1/2 weeks ago i placed an order for a DC softshell jacket(similar to an oakley apex). it arrived as scheduled but one of the zippers for the pocket was locked up and wouldnt budge for the life of me. so i called em up, got a UPS return slip to send it back for another that they told me would ship out the following day. about a week and a half go by and no jacket(first one came in about 4 days) so i give em a call and they tell me that the jacket is no longer in stock and they dont know when they will get more in. after arguing for a little while because i was told that the jacket was in stock when i called the first time, they put the manager on the phone. this guy was really helpful and explained what might have happened and asked if there were any similar jackets that i was interested in. i told him i liked the oakley apex but didnt want to spend the extra 60 bucks on it and he said hed give me one for the price i paid for the DC jacket(140) and ship it out 2 day air! so im a little mad that they didnt bother to contact me and let me know that my jacket wasnt coming but i am super stoked that theyre gonna hook me up with an apex for that cheap.