Welcome to the Newschoolers forums! You may read the forums as a guest, however you must be a registered member to post.
Register to become a member today!
Armada customer service = amazing
Posts: 222
-
Karma: 10
my friend went to tahoe and pickd up some 175 ARVs when the shop said theyd hold the 185s for me like i asked, so i was pretty bummed when i found out i got the wrong size [ the shop was holding them for me and some kid came in and they sold it to him, and gave my buddy the next size down, how fucked is that? ] anyways i called the heavenly ski shop, who sold me the ski, and theyre a bunch of assholes, and i called our local armada rep and tyson at armada and left them both messages. needless to say i called tyson again the next day and he gave me all the information i need and is sending me a brand new set of 185 arvs for my 175s, which i shipped backet today. about 20 minutes after that i got a call from toby, the rep who wanted to make sure i got my right size. i really appreciate when people come thru like that. the moral of the story is buy from armada, and theyll treat you right.
oh and one more thing-
holla!
Posts: 12874
-
Karma: 3,460
hmm. well when i bought my skiis from badlands in blue mountain yesterday, they somehow managed to give me 2 of the same ski (the same graphic) and it was the last pair in the store. i needed a ski really bad so i took it. i am trying to contact armada, see if there is anything they can do. but comon, how can you sell 2 different skiis?!?!
Posts: 2706
-
Karma: 12
mos def armada is amazing. they make great skis and they're just so damn nice. HOORAY ARMADA!!!
Posts: 4801
-
Karma: 868
wait wouldnt it be two of the same ski
Posts: 3819
-
Karma: 73
sent skis back on waranty in less than a week
Posts: 222
-
Karma: 10
hold on let me find the number
(949) 642-6714
call that number and you'll get the armada answering maching thing, and itll say for customer service press 2. press 2 and itll transfer the call to tyson hall, hes the one i talked to, im sure he can work something out for you.
armada gets a bird call from me, prrrrr!
Posts: 12874
-
Karma: 3,460
thats what i ment. like, they both had the same graphic, when it is suposed to be different graphic.
Posts: 3597
-
Karma: 114
OMG FREE ADVERTIZMENT!!!!!!!!!!!11
Posts: 222
-
Karma: 10
FR33 @Dv3rtizm3nt! LYK3 0MG!! L0LLL!!!!
Posts: 286
-
Karma: 10
I agree. Last year I broke one of my ARV's so I called them up expecting to send them back and be off skis for a few weeks dealing with the warranty and shipping but they said since I live so far away they thought it would be a waste to deal with all the shipping so they had me send them a few pictures of the damage and they sent me a new pair the next day.
Posts: 48
-
Karma: 10
how long did u have ur skis for.. and did u conttact armada directly and they sent you new ones
Posts: 7488
-
Karma: 3,621
Posts: 402
-
Karma: 14
Posts: 247
-
Karma: 416
I never shop at the heavenly shop. THe place is SUCH
Posts: 247
-
Karma: 416
shit, i pressed tab and it posted. the place sucks though
Posts: 286
-
Karma: 10
I think I only had them for a few weeks before they broke and yes, I called Armada directly and then sent a few emails back and forth with them.
Posts: 222
-
Karma: 10
yeah it does. i broke my reacotr12s at heavenly and bought new bindings and got them mounted right after, and they mounted them soo half ass i had to ask for a screwdriver to make the binding flush with my skis and a napkin to wipe off all the glue everywhere they didnt clean, theyll never get my buisness again
Posts: 181
-
Karma: 44
my brother also have a Armada ski..but is edges broke out yesterday..is it right that if he send his broken skis to armada, they will sent him new ones?????
Posts: 1596
-
Karma: 86
is that why you have LINE SKIS as your icon?
Posts: 222
-
Karma: 10
yeah im riding on 178 skogans now, which are gonna be up for sale pretty soon
Posts: 235
-
Karma: 60
From all the experiences that I've heard people have had with Armada's administration, Armada undoubtably values is customers and provides greater customer service than any other ski company.
Posts: 5522
-
Karma: 13
Posts: 152
-
Karma: 10
is that why you have an armada icon but your name is trouble maker
Posts: 825
-
Karma: 10
thats some sick service i must say
Posts: 806
-
Karma: 148
All times are Eastern (-5)
