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4frnt warranty contact

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timC
Posts: 344 - Karma: 117
Hey I have a pair of 4frnt clicks where the sidewall ripped off in less then 30 days of skiing. It says on the 4frnt warranty page to bring the skis to the original shop where you purchased the skis, but the shop I purchased the skis at, Peter Glenn of Alaska, is now out of business so I'm out of luck there.
Does anybody know how to contact 4frnt directly? I've looked and couldn't find an email or anything. Thanks a ton and +k.
Jan 17 2011 3:35AM
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Nati513
Posts: 679 - Karma: 25
Good luck man.. hope they hook you up with some new skis. How did it happen?
Jan 17 2011 4:18AM
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alexg1687
Posts: 1505 - Karma: 1,581
warranties are never limited to the place where you made the purchase. you just have to take it back to the company. in this case, because 4front dont have an outlet as such you just need to go to a ski shop that stocks their gear. itd be worth finding one with some cool guys working there so they do the most they can for you. you dont want some 60 year old shop owner calling up 4front and saying 'this dumb kid wrecked his skis on rails and wants them replaced' (which probably isnt true anyway).
Jan 17 2011 5:01AM
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Evilchris
Posts: 2090 - Karma: 43
you realize that you have a child's ski right...
Jan 17 2011 7:22AM
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timC
Posts: 344 - Karma: 117
Yeah thanks man. I just noticed it at my friends house after a mellow day of skiing. That day I had mainly been instructing so i was not skiing hard at all. I may have taken like two or three park laps after work, and then went to my friends. There's 6 inches of sidewall and r inches of edge gone underneath the bindings. I don't think thats supposed to happen after 30 days of skiing, even if hitting rails.
Unfortunately, Peter Glenn was the only supplier of 4frnt skis up here in Alaska. Now there down and out. In fact, we only have two places to buy skis now: REi and a local shop that does not carry 4frnt. So any help would be greatly appreciated. Thanks and +k
Jan 17 2011 1:33PM
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timC
Posts: 344 - Karma: 117
bump... need to get warranty on these quick
Jan 17 2011 1:43PM
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timC
Posts: 344 - Karma: 117
bumpity bump bumpppp
Jan 17 2011 1:53PM
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Pipe_Munky
Posts: 10887 - Karma: 2,165
take them to any 4frnt dealer with your original proof of purchase and they should help you
Jan 17 2011 2:01PM
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timC
Posts: 344 - Karma: 117
No 4frnt dealers up here anymore
Jan 17 2011 2:42PM
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4FRNT
Posts: 434 - Karma: 6,117
Send us an email to customerservice@4frnt.com and we'll give you instructions for sending in a warranty request.
Jan 17 2011 7:50PM
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